Retention
![Free e-Guide: SaaS success across the customer lifecycle](https://images.ctfassets.net/40w0m41bmydz/2Q3ENwwDX8T9QiM8lFIVEi/d72f9ec2fbcbb78e23e64cf191e2be36/guides_images_post-covers_saas-success.jpg?w=680&h=233&fl=progressive&q=50&fm=jpg)
We asked some of the most successful B2B SaaS entrepreneurs about how they scale, improve customer experiences and optimise every touch point. This is what they said.
![How to reinforce your brand and boost your business - with GoCardless Plus](https://images.ctfassets.net/40w0m41bmydz/6wKjzOPKHaIQGNdAiRIaRX/59137153d97e373644eabe1e9525ac57/guides_images_post-thumbnails_plus.jpg?w=680&h=401&fl=progressive&q=50&fm=jpg)
Having your business name on bank statements provides clarity and leads to even more reliable income, while also reducing churn.
![Webinar: How to eliminate churn to boost growth in Europe](https://images.ctfassets.net/40w0m41bmydz/3ZA0ZAM0xVFOMEA5QYiL6v/ea98896fd81d3c68b9eb20e53b8d60ab/guides_images_post-covers_hero-standard.jpg?w=680&h=383&fl=progressive&q=50&fm=jpg)
![Football clubs: could Direct Debit increase your fanbase?](https://images.ctfassets.net/40w0m41bmydz/6cly85aQ9dVoNnnoMMk4yy/829cda3046e4c6d24fa7fa8423d21efe/guides_images_post-thumbnails_choice.jpg?w=634&h=374&fl=progressive&q=50&fm=jpg)
A few football clubs have started offering Direct Debit as a way for fans to spread their costs and make season tickets more affordable.
![Clubs and societies: 4 simple ways to save time and do what you love](https://images.ctfassets.net/40w0m41bmydz/LwhNySC8nKU5R7FMw5LzN/33450b4b0b07de26d9bb8d21c1519e24/guides_images_post-thumbnails_feedback.jpg?w=634&h=374&fl=progressive&q=50&fm=jpg)
Managing a club or society is a lot of work – that’s before you even get to deciding on teams, formations or tactics. Here are our four top tips on cutting down some of this unwanted admin so you can get back to the activities you really love.
![Gyms, health clubs and fitness businesses: Should you be using Direct Debit?](https://images.ctfassets.net/40w0m41bmydz/6Ah7AmUWiOwitdVfEaT2KD/6c4b85ef1b1911266fa52bfa66d3cdb8/guides_images_post-thumbnails_gyms.jpg?w=634&h=374&fl=progressive&q=50&fm=jpg)
Gyms and fitness businesses of all sizes are now using Direct Debit to collect membership fees.
![60% of businesses are missing out on the benefits of online payments - are you?](https://images.ctfassets.net/40w0m41bmydz/1aYFAZ0ab45unDKKLMzLgD/d386add60697ae895aa8f288a3abc212/guides_images_post-thumbnails_onlinepayments.jpg?w=680&h=401&fl=progressive&q=50&fm=jpg)
UK businesses have been rather slow when it comes to embracing the internet and, more specifically, online payments.
![How to deal with customer concerns about Direct Debit](https://images.ctfassets.net/40w0m41bmydz/LwhNySC8nKU5R7FMw5LzN/33450b4b0b07de26d9bb8d21c1519e24/guides_images_post-thumbnails_feedback.jpg?w=634&h=374&fl=progressive&q=50&fm=jpg)
Are your customers reluctant to use Direct Debit? We've put together some tips on addressing the two main customer concerns...