Skip to content
Go to GoCardless homepage
Pricing
LoginSign up

[New] Verified Mandates

Catch payment fraud in the act

Check whether a new customer’s bank account details are genuine without compromising the checkout experience.

Request a call
Don’t choose between payment fraud prevention and customer experience.
Don’t choose between payment fraud prevention and customer experience.

Don’t choose between payment fraud prevention and customer experience.

Fraud comes at a high price, with 66% of businesses spending more than 10% of a lost payment’s value trying to recover it. But if you’re signing up potentially thousands of new customers every day, how do you know they are who they say they are without adding unnecessary friction to the checkout experience?

With Verified Mandates, you can now verify your customers and set up a new direct debit mandate at the same time. Powered by Open Banking, customers setting up new recurring payments will be connected to their mobile app or online banking login where they can instantly authenticate their bank details. We then send both you and your customer an immediate confirmation once the account is verified.

Benefits
Benefits

Benefits

  • Instant fraud prevention

    A third of businesses take three days to catch fraudulent payments. Catch attempted fraud instantly.

  • Protect revenue

    Stop fraud before it happens and have confidence in your payments, helping you to better predict cashflow.

  • Optimal customer experience

    Provide a seamless checkout experience and verify new customers directly in the payment flow.

  • Save time and money

    Manage fraud prevention and payments all in one place, reducing admin time and the number of tools used.

See a demo

Want to know what the experience looks like for your customers? Check out our demo.

Add Verified Mandates to your payment flow

How Verified Mandates work

Verified Mandates sits directly in the GoCardless payment platform.

Add Verified Mandates to your payment flow

New customers will complete the standard bank mandate form in your checkout flow.

Add Verified Mandates to your payment flow

Powered by Open Banking, customers will be directed to their bank account to verify their information.

Add Verified Mandates to your payment flow

With verification taken care of, your customer can complete their payment set-up. And you get instant notifications of every successful verification.

Add Verified Mandates to your payment flow

Use Verified Mandates for:

High volume subscription businesses

High volume subscription businesses

When you’re adding hundreds or thousands of new customers every day, Verified Mandates helps you verify new customers at scale. Perfect if you offer a free trial for new customers.

High-value payments

High-value payments

If your subscriptions are particularly high value, Verified Mandates gives you better peace of mind to deliver goods and services quickly.

Start using Verified Mandates today.

Request a Call