Skip to content
Go to GoCardless homepage
Pricing
LoginSign up
Reduce failed payments
Reduce failed payments

Reduce failed payments

GoCardless collects approximately 97.1% of payments successfully at the first time of asking, and Success+ intelligently retries payments on the best day for each customer.

Sign upTalk to sales

10–15% of card payments fail

10–15% of all credit and debit card payments will fail, because cards are lost, expire, or are rejected by issuing banks. And every failed payment needs to be retried and rectified, adding to the admin burden of collecting payments.

Before, we would manually be chasing every failed payment in the same way. With GoCardless, we can avoid chasing and having those awkward conversations when we don’t need to."

Ioannis Georgiou, Co-Founder, Lendwise

Improve your payment success rate with GoCardless
Improve your payment success rate with GoCardless

Improve your payment success rate with GoCardless

GoCardless is built on Direct Debit, a bank-to-bank payment method, and has a low failure rate of around 2.5% at the first collection attempt. With bank debit, bank accounts don’t expire, so customer details rarely need updating.

Optimise your payments with Success+
Optimise your payments with Success+

Optimise your payments with Success+

Success+ uses payment intelligence to retry payments on the best day for each customer. Recover, on average, 70% of failed payments. Learn more

One-time customer setup

How GoCardless works

Your customer enters their payment details securely online, authorising you to collect payments by Direct Debit. You can add the customisable payment page to your website or send them a secure link.

One-time customer setup

Schedule one-off or recurring payments using our dashboard, or enable GoCardless to “pull” payments automatically on invoice due dates by linking GoCardless to your existing invoicing software.

One-time customer setup

GoCardless uses Direct Debit, meaning payments are collected automatically on due dates. You can also connect GoCardless to one of over 200 partner integrations to automate payment reconciliation.

One-time customer setup

You’ll have full visibility of all payments. Collect 97.1% of payments successfully, at the first time of asking. If a payment does fail, Success+ uses payment intelligence to retry payments on the best day for each customer.

One-time customer setup

Trusted by over 70,000 businesses big and small

No more late payments

No more late payments

“GoCardless stops those awkward conversations with clients."

Reduced receivables

Reduced receivables

"We've saved £5,000 in time costs and £50,000 in reduced receivables every month."

Cash flow boost

Cash flow boost

“Since moving to GoCardless, our debtor days have halved.”

Easier payments

Easier payments

"GoCardless solved almost a decade of billing and payments headaches for us."

Better visibility

Better visibility

"It used to be a complicated process to work out which payments had failed and to retry them.”

Easy to integrate

Easy to integrate

"We were amazed at how easy it was, compared to traditional Direct Debit."

Seamless integrations

Seamless integrations

"Xero has chosen GoCardless as its best-in-class solution for Direct Debit and it shows."

Ready to get started?

Sign upTalk to sales

Pay as you go pricing, with low transaction fees and no monthly contract. Get started in minutes.

Sign upTalk to sales