Collect subscriptions and recurring fees
Collect variable and ad-hoc payments
Get help using GoCardless
Common questions answered
Got a question? Raise a ticket with our Support team
The following documents outline the terms of service for using GoCardless. You should read through these terms before using GoCardless.
If you have any questions about our terms of service, then please get in touch by emailing help@gocardless.com or calling 020 8338 9537. Customers can also find more details about our transaction structure in our FAQ.
The terms on which you may make use of our website
The terms of use for collecting payments via GoCardless
The terms of use for helping others collect via GoCardless
The terms of use for using GoCardless with Integration Partners
Activities you can't collect payments via GoCardless for
Learn more about how we use personal data to offer, operate and improve our services.
Help & resources
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Sales Contact sales +44 20 8338 9539
Support Request support +44 20 8338 9540
Seen 'GoCardless LTD' on your bank statement? Learn more
GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services.
GoCardless SAS, an affiliate of GoCardless Ltd (company registration number 834 422 180, R.C.S. PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services.