Paid with GoCardless? Read our FAQ for customers
There are three ways to use GoCardless:
GoCardless the first global network for recurring payments, and is for anyone who wants to take payments directly from the bank account of customers in more than 30 countries, including in the UK, USA, the Eurozone, Sweden, Denmark, Australia, New Zealand and Canada. You can also collect payments in your customers’ currency, settle in your own, at the real exchange rate.
Our easy-to-use dashboards and powerful API make GoCardless a powerful platform for everyone from innovative start-ups to multi-national corporations.
GoCardless has integrated with over 200 of the most popular billing platforms, CRMs, accounting packages, and more to enable easy recurring payment collection. Find out more here.
GoCardless is great for many use cases. However, there are some limitations with our service. We aren’t able to:
We’re able to accept most kinds of customers but there are some exceptions - for full details, see our restricted activities page.
There are no limits on how many transactions you can make.
There is, however, a limit on the maximum amount that can be collected in a single transaction. These are:
We may be able to increase these limits with additional verification checks.
The funds collected are paid directly into your bank account.
With GoCardless, our fees are deducted automatically.
With GoCardless Pro, we’ll send you an invoice for your fees.
All payments are paid out 2 working days from when the payment was collected.
We don’t hold back any of your funds in reserve.
No, GoCardless is a Direct Debit company.
Below are just some of the reasons why people choose us:
Yes, GoCardless is a Bacs-approved bureau.
GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services.
GoCardless SAS, an affiliate of GoCardless Ltd (company registration number 834 422 180, R.C.S. PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services.