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INSTANT BANK PAY

Collect one-off payments seamlessly

Complement your recurring payments with a simple, convenient way to collect one-off payments powered by open banking.

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Tackle the challenges of collecting one-off payments

The current options are limited: cards have expensive transaction fees, bank transfers offer a poor customer experience and bank debit is not optimised for one-off payments.

Instant Bank Pay is designed to complement bank debit using open banking. These bank-to-bank payments are confirmed instantly, which means better visibility for you and your customers. Save time chasing one-off payments and create a smoother customer experience.

Instant Bank Pay can help you:

  • Take a first payment and set up a mandate simultaneously

  • Collect payments for additional goods or services

  • Send a quick & easy invoice with a payment link

  • Chase down payment failures

Made for one-off payments

  • Instant confirmation

    This bank-to-bank payment offers real-time confirmation for you and your payers.

  • Optimise payer conversion

    Frictionless authorisation and no need to enter card details. Watch a demo.

  • Reduce fees

    Typically 25% cheaper than online card transactions.

  • Save admin time

    Spend less time chasing down late or failed payments.

How it works

Add Instant Bank Pay to your checkout, or send your customer a link requesting payment.

We connect your customer to their bank and they authorise the payment. Watch a demo of the payer experience.

Once payment is made, you both receive an instant confirmation.

In our first month using the feature, two-thirds of customers who experienced a failed payment were reached by Instant Bank Pay.

Oliver Nelson, Head of Service, Cuckoo Broadband

Instant Bank Pay is ideal for:

Taking a first-time payment

When a new customer signs up, take their first payment instantly before bank debit collections begin.

Easy invoicing

Collect one-off payments quickly by sending customers an invoice with an Instant Bank Pay link.

One-off charges for goods or services

Invite customers to purchase additional goods or services which can be paid for outside of their recurring payment, or follow-up on a failed payment.

Account top-up

Prompt your customers to instantly top-up their accounts with a one-off payment and continue to use your services.

Cuckoo Broadband reduces costs

“We’re excited to continue using Instant Bank Pay for one-off payments. Not only will it prevent our customers from losing access to our services, it’ll also help reduce the time we spend chasing late payments and the risk of costs outstanding.” - Alexander Fitzgerald, Founder and CEO at, Cuckoo Broadband

Getting started

  • Feature availability

    This feature is in Early Access for some types of customers. If you’re brand new to GoCardless, you can get started by signing-up for an account.

  • Using GoCardless through a partner?

    If you connect to GoCardless through a partner application, Instant Bank Pay is coming soon. Register your interest.

  • Do you have more questions?

    We've put all the frequently asked questions about Instant Bank Pay on a dedicated FAQs page.

Start optimising your payments today

Contact Us

Sales

Contact sales

+44 20 8338 9539

Support

Request support

+44 20 8338 9540

Seen 'GoCardless Ltd' on your bank statement? Learn more

GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services. GoCardless SAS (23-25 Avenue Mac-Mahon, Paris, 75017, France), an affiliate of GoCardless Ltd (company registration number 834 422 180, R.C.S. PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services.