INSTANT BANK PAY
Collect one-off payments seamlessly
Complement your recurring payments with a simple, convenient way to collect one-off payments powered by open banking.
Tackle the challenges of collecting one-off payments
The current options are limited: cards have expensive transaction fees, bank transfers offer a poor customer experience and bank debit is not optimised for one-off payments.
Instant Bank Pay is designed to complement bank debit using open banking. These bank-to-bank payments are confirmed instantly, which means better visibility for you and your customers. Save time chasing one-off payments and create a smoother customer experience.
Instant Bank Pay can help you:
Take a first payment and set up a mandate simultaneously
Collect payments for additional goods or services
Send a quick & easy invoice with a payment link
Chase down payment failures
Made for one-off payments
Instant confirmation
This bank-to-bank payment offers real-time confirmation for you and your payers.
Optimise payer conversion
Frictionless authorisation and no need to enter card details. Watch a demo.
Reduce fees
Typically 25% cheaper than online card transactions.
Save admin time
Spend less time chasing down late or failed payments.
How it works
Add Instant Bank Pay to your checkout, or send your customer a link requesting payment.
We connect your customer to their bank and they authorise the payment. Watch a demo of the payer experience.
Once payment is made, you both receive an instant confirmation.
In our first month using the feature, two-thirds of customers who experienced a failed payment were reached by Instant Bank Pay.
Oliver Nelson, Head of Service, Cuckoo Broadband
Instant Bank Pay is ideal for:
Taking a first-time payment
When a new customer signs up, take their first payment instantly before bank debit collections begin.
Easy invoicing
Collect one-off payments quickly by sending customers an invoice with an Instant Bank Pay link.
One-off charges for goods or services
Invite customers to purchase additional goods or services which can be paid for outside of their recurring payment, or follow-up on a failed payment.
Account top-up
Prompt your customers to instantly top-up their accounts with a one-off payment and continue to use your services.
Cuckoo Broadband reduces costs
“We’re excited to continue using Instant Bank Pay for one-off payments. Not only will it prevent our customers from losing access to our services, it’ll also help reduce the time we spend chasing late payments and the risk of costs outstanding.” - Alexander Fitzgerald, Founder and CEO at, Cuckoo Broadband
Getting started
Feature availability
This feature is in Early Access for some types of customers. If you’re brand new to GoCardless, you can get started by signing-up for an account.
Using GoCardless through a partner?
If you connect to GoCardless through a partner application, Instant Bank Pay is coming soon. Register your interest.
Do you have more questions?
We've put all the frequently asked questions about Instant Bank Pay on a dedicated FAQs page.