Frequently asked questions

Paid with GoCardless? Read our FAQ for customers

International payments

Where does my business need to be based?

As of September 2016, businesses can sign up to collect payments through GoCardless if they are based in any of the following countries:

  • Austria
  • Belgium
  • Finland
  • France
  • Germany
  • Ireland
  • Luxembourg
  • Netherlands
  • Spain
  • Sweden
  • United Kingdom

Which currencies does GoCardless support?

We currently support payments in GBP, EUR and SEK.

Where can my customers be based?

GoCardless gives you access to a growing number of Direct Debit schemes around the world. You can use each scheme to collect payments from customers in the following countries:

  • Bacs Direct Debit - United Kingdom
  • SEPA Direct Debit - Eurozone (for a full list of supported countries, see this support article)
  • Bg Autogiro - Sweden

What is Bacs Direct Debit?

Bacs Direct Debit allows you to collect GBP-denominated payments from a bank account in the United Kingdom. You can read more about it in our guide to Bacs Direct Debit.

What is SEPA Direct Debit?

SEPA Direct Debit allows you to collect Euro-denominated payments from a bank account in the Single Euro Payments Area (SEPA). You can read more about it in our guide to SEPA Direct Debit.

What is Bg Autogiro?

Bg Autogiro allows you to collect kronor-denominated payments from a bank account in Sweden. You can read more about it in our guide to Bg Autogiro.

When will GoCardless be available outside Europe?

We are working hard to expand our service to more countries soon. You can currently register your interest in taking payments from the following countries: