Frequently asked questions

Where does my business need to be based?

As of March 2018, businesses can sign up to collect payments through GoCardless if they are based in any of the following countries:

• Australia
• Austria
• Belgium
• Bulgaria
• Croatia
• Cyprus
• Czech Republic
• Finland
• France
• Germany
• Hungary
• Italy
• Luxembourg
• Malta
• Netherlands
• New Zealand
• Norway
• Portugal
• Republic of Ireland
• Romania
• Slovakia
• Spain
• Sweden
• Switzerland
• United Kingdom

Which currencies does GoCardless support?

We currently support payments in DKK, GBP, EUR, SEK, AUD, NZD and Canadian Dollars.

Where can my customers be based?

GoCardless gives you access to a growing number of Direct Debit schemes around the world. You can use each scheme to collect payments from customers in the following countries:

• United Kingdom - Bacs Direct Debit
• Eurozone - SEPA Direct Debit (for a full list of supported countries, see this support article)
• Sweden - Bg Autogiro
• Denmark - Betalingsservice
• Australia - BECS Direct Debit
• New Zealand - BECS Direct Debit
• Canada - Pre-Authorized Debit

What is Betalingsservice?

Betalingsservice allows you to collect Krone-denominated payments from customers based in Denmark. You can read more about it in our dedicated Direct Debit guide.

What is Bacs Direct Debit?

Bacs Direct Debit allows you to collect GBP-denominated payments from a bank account in the United Kingdom. You can read more about it in our guide to Bacs Direct Debit.

What is SEPA Direct Debit?

SEPA Direct Debit allows you to collect Euro-denominated payments from a bank account in the Single Euro Payments Area (SEPA). You can read more about it in our guide to SEPA Direct Debit.

What is Bg Autogiro?

Bg Autogiro allows you to collect kronor-denominated payments from a bank account in Sweden. You can read more about it in our guide to Bg Autogiro.

What is BECS?

BECS allows you to collect Australian dollar-denominated payments from a bank account in Australia (if you are based within Australia). If you are based outside of Australia, all that’s required is a bank account that supports Australian Dollars. You can read more about it in our guide to BECS Direct Debit.

What is BECS (NZ)?

BECS (NZ) allows you to collect New Zealand dollar-denominated payments from a bank account in New Zealand. You can read more about it in our guide to BECS Direct Debit.

What is Pre-Authorized Debit (PAD)?

Pre-Authorized Debit (sometimes known as PAD) allows you collect Canadian dollar-denominated payments from a bank account in Canada. You can read more about it in our guide to Pre-Authorized Debit.

When will GoCardless be available in other countries?

We are working hard to expand our service to more countries soon. You can currently register your interest in taking payments from the following countries:

• United States