Frequently asked questions
Paid with GoCardless? Read our FAQ for customers
- Overview
- How it works
- Signing up
- Direct Debit
- Security
- Customer experience
- International payments
- Developer API
Got a question? Call our support team on +44 20 8338 9537
help@gocardless.com
International payments
Where does my business need to be based?
As of March 2018, businesses can sign up to collect payments through GoCardless if they are based in any of the following countries:
- Australia
- Austria
- Belgium
- Czech Republic
- Finland
- France
- Germany
- Hungary
- Italy
- Luxembourg
- Netherlands
- Norway
- Portugal
- Republic of Ireland
- Spain
- Sweden
- United Kingdom
Which currencies does GoCardless support?
We currently support payments in GBP, EUR, SEK and AUD.
Where can my customers be based?
GoCardless gives you access to a growing number of Direct Debit schemes around the world. You can use each scheme to collect payments from customers in the following countries:
- Bacs Direct Debit - United Kingdom
- SEPA Direct Debit - Eurozone (for a full list of supported countries, see this support article)
- Bg Autogiro - Sweden
What is Bacs Direct Debit?
Bacs Direct Debit allows you to collect GBP-denominated payments from a bank account in the United Kingdom. You can read more about it in our guide to Bacs Direct Debit.
What is SEPA Direct Debit?
SEPA Direct Debit allows you to collect Euro-denominated payments from a bank account in the Single Euro Payments Area (SEPA). You can read more about it in our guide to SEPA Direct Debit.
What is Bg Autogiro?
Bg Autogiro allows you to collect kronor-denominated payments from a bank account in Sweden. You can read more about it in our guide to Bg Autogiro.
What is BECS?
BECS allows you to collect Australian dollar-denominated payments from a bank account in Australia (if you are based within Australia). If you are based outside of Australia, all that’s required is a bank account that supports Australian Dollars. You can read more about it in our guide to BECS Direct Debit.
When will GoCardless be available in other countries?
We are working hard to expand our service to more countries soon. You can currently register your interest in taking payments from the following countries:
Help & resources
GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom
GoCardless is regulated by the Financial Conduct Authority in the United Kingdom as an Authorised Payment Institution to collect payments across Europe.
