Paid with GoCardless? Read our FAQ for customers
There are three ways to use GoCardless:
GoCardless is the first global network for recurring payments, and is for anyone who wants to take payments directly from the bank account of customers in more than 30 countries, including in the USA, the UK, the Eurozone, Sweden, Denmark, Australia, New Zealand and Canada. You can also collect payments in your customers’ currency and settle in your own, at the real exchange rate.
Our easy-to-use dashboards and powerful API make GoCardless a robust platform for everyone from innovative start-ups to multi-national corporations.
GoCardless has integrated with over 200 of the most popular billing platforms, CRMs, accounting software providers, and more to enable easy recurring payment collection. Find out more here.
GoCardless is great for many use cases. However, there are some limitations with our service. We aren’t able to:
We’re able to accept most kinds of customers but there are some exceptions - for full details, see our restricted activities page.
There are no limits on how many transactions you can make.
There is, however, a limit on the maximum amount that can be collected in a single transaction. These are:
We may be able to increase these limits with additional verification checks.
The funds collected are paid directly into your company's bank account.
With GoCardless, our fees are deducted automatically.
With GoCardless Pro, we’ll send you an invoice for your fees.
We calculate all fees plus any discounts (if applicable), and round this once to the nearest penny before applying VAT (if applicable).
All payments are paid out 2 working days from when the payment was collected.
We don’t hold back any of your funds in reserve.
No, GoCardless is an ACH debit company.
Below are just some of the reasons why people choose us:
GoCardless is regulated by the Financial Conduct Authority in the United Kingdom as an Authorised Payment Institution to collect payments across Europe.