Paid with GoCardless? Read our FAQ for customers
We automatically deposit funds to your specified bank account 2 working days after they’re collected from your customer. You can see more details here.
You can collect one-off, regular or variable ACH debit payments with our simple online tool or via the API.
You can send a request for authorization from GoCardless by adding a customer, or send them a link to a plan yourself.
Your customer just needs to click the link and enter their details on our secure online payment page to set up an ACH debit and authorize you to take future payments automatically.
Yes - you can enable this by either integrating with our API or by generating a link for a payment plan and embedding this as a button on your website.
Upon clicking the button the customer will be sent to our secure online payment page where they can authorize the payment(s).
Yes - you can easily customize the day, date, frequency and duration of payments.
Provided your payment has not been submitted to the banks yet, you can easily cancel an existing payment or remove your customer from the plan and add them to a new one. All this can be done from within your dashboard in seconds.
Our online dashboard gives you real-time info on all your payments and customers, allowing you to check the status of a payment at any time.
There are certain situations where it may be necessary to place restrictions on your account:
If we ever do have to do this, rest assured we will notify you as soon as possible and make sure that there is always someone you can talk to to help resolve the situation as quickly as possible.
GoCardless is regulated by the Financial Conduct Authority in the United Kingdom as an Authorised Payment Institution to collect payments across Europe.