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Our terms of service

Got a question? Raise a ticket with our support team.

Payers and end users

Who this is for: For individuals or businesses who have made or are making Instant Bank Payments (Pay by Bank) to a merchant via GoCardless, or users of Bank Account Data.

4.1. Payers in UK

4.1.1. UK Instant Bank Pay (Pay by Bank) one-off payer terms of use 

4.1.2. UK Verified Mandates payer terms of use 

4.1.3. UK Instant Bank recurring (sweeping) payer terms of use

4.2. Payers in Ireland

4.2.1. Irish Instant Bank Pay (Pay by Bank) payer terms of use

4.2.2. Irish Verified Mandates payer terms of use

4.3. Payers in Germany

4.3.1. German Instant Bank Pay (Pay by Bank) payer terms of use (page in production)

4.3.2. German Verified Mandates payer terms of use (page in production)

4.4. Payers in France

4.4.1. French Instant Bank Pay (Pay by Bank) payer terms of use (page in production)

4.4.2. French Verified Mandates payer terms of use (page in production)

4.5. End-users of Bank Account Data

4.5.1. GoCardless Bank Account Data End User Terms and Conditions (UK and Global)

4.5.2. GoCardless Bank Account Data End User Terms and Conditions (EU)

Got a question? Raise a ticket with our support team.

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Sales

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+44 20 4579 7398

Support

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+44 20 8338 9540

Seen 'GoCardless Ltd' on your bank statement? Learn more

GoCardless Ltd, Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

GoCardless Ltd (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services.