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Reduce failed payments

GoCardless collects approximately 97.5% of payments successfully at the first time of asking, and Success+ schedules payment retries on the best day for each customer.

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10–15% of card payments fail

10–15% of all credit and debit card payments will fail, because cards are lost, expire, or are rejected by issuing banks. And every failed payment needs to be retried and rectified, adding to the admin burden of collecting payments.

Before, we would manually be chasing every failed payment in the same way. With GoCardless, we can avoid chasing and having those awkward conversations when we don’t need to."

Ioannis Georgiou, Co-Founder, Lendwise

Improve your payment success rate with GoCardless

GoCardless is built on Direct Debit, a bank-to-bank payment method, and has a low failure rate of around 2.5% at the first collection attempt. With bank debit, bank accounts don’t expire, so customer details rarely need updating.

Optimise your payments with Success+

Sit back and let Success+ retry payments on the optimal day to collect from each customer. Recover up to 76% of any payments that do fail with Success+.

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How GoCardless works

Your customer enters their payment details securely online, authorising you to collect payments by Direct Debit. You can add the customisable payment page to your website or send them a secure link.

Schedule one-off or recurring payments using our dashboard, or enable GoCardless to “pull” payments automatically on invoice due dates by linking GoCardless to your existing invoicing software.

GoCardless uses Direct Debit, meaning payments are collected automatically on due dates. You can also connect GoCardless to one of over 200 partner integrations to automate payment reconciliation.

You’ll have full visibility of all payments. Collect 97.5% of payments successfully, at the first time of asking. When a payment does fail, sit back and let Success+ schedule payment retries on the best day for each customer.

Trusted by over 50,000 businesses worldwide

Saves on admin and transaction fees

“We wanted a solution that would integrate easily into our existing workflows and that could provide solid reporting – GoCardless ticks all of those boxes.“

Saves time & improves cash flow

“The team is saving 5 - 10 hours a month on admin already – this will likely double as we get more clients paying by Direct Debit,”

Preferred payment method

“We can offer all of our clients one preferred payment method and the same payment terms. It allows us to offer Direct Debit to 90% of our clients”

International recurring payments

“GoCardless has been an instrumental part in growing and expanding our little business across 3 regions - Australia, UK, and USA”

Save time on admin

“GoCardless integrates perfectly with Xero. I never need to spend time on reconciliation, as the payments, including the fees are processed and reconciled automatically.“

Reduce debtor days

“I used to spend 2-3 hours a week chasing clients. That’s already halved. When we move the majority of our clients to GoCardless, I anticipate time savings of up to 3 hours a week.”

Easy to use

”GoCardless is super user friendly, seamless and allows great visibility at all times. It changed the game for us and has made cashflow issues a thing of the past!”

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Pay as you go pricing, with low transaction fees and no monthly contract. Get started in minutes.

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Contact Us

Sales

Contact sales

+61 3 8375 9198

Support

help@gocardless.com

Seen 'GoCardless Ltd' on your bank statement? Learn more

GoCardless Ltd., Level 17, 120 Spencer St, Melbourne, VIC 3000, Australia

GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services.