in Business

Around the world in 90 debtor days

In the UK, spending time, money and resource chasing up late payments is common practice for many businesses.

But are we uniquely bad at paying on time in the UK? Or have these bad business practices spread to Europe? And how does Britain compare to the rest of the world?

Research by Dun & Bradstreet (CRIBIS D&B) compares payment practices in 36 countries. Take a look at the infographic below to see, in numbers, the state of late payments around the world.

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5 practical steps for fast payments
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in Business

GoCardless Partner Meetup: Working closely to improve customer experience

 

GoCardless partners with hundreds of software providers to allow businesses to take payment by Direct Debit, and manage other elements of their business through one integrated system.

These integrations span all manner of industries including: accounting, CRM, subscriptions, billing, and membership management. And thousands of merchants are already seeing the benefits that come from integrating Direct Debit through GoCardless with their existing software or integrating GoCardless when they start using a new platform.

A few weeks ago, we invited our partners to the GoCardless office for our first meetup. We shared our vision with talks from our CEO, Hiroki and Director of Product, Duncan; and listened as our partners shared their experience of working with GoCardless, and how they think the integrations can be developed to better serve our joint customers.

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Connect to GoCardless through a partner
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in People

Working with Pride at GoCardless

Pride month comes to an end this week – and throughout the month, we’ve seen tech companies supporting and celebrating the LGBT+ community; from Zuora's #SubscribeToPride to Xero marching with Pride at parades across America. In the UK, preparations are underway for London Pride on 7 July.

At GoCardless, we’re celebrating London Pride by coming together to celebrate each other’s backgrounds and differences, while raising money for the Albert Kennedy Trust – a charity that provides safe homes and support for the LGBT+ youth homeless community. Check out their #NoRoomForHate campaign here.

Our approach to diversity and inclusion at GoCardless is closely related to our company values: start with why, take pride, act with integrity, and be humble.

Ahead of the event next week, we spoke to some of the team at GoCardless, both members of the LGBT+ community and allies, to find out what diversity and inclusion in the workplace means to them.

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Growing our payments network: next stop, Denmark

Last month we announced our launch in Australia, this month we’ve turned our attention to Scandinavia and are excited to announce that we can now take payments via Danish Direct Debit.

It’s another step towards our mission of creating a global bank to bank payments network and takes the the number of Direct Debit schemes that we offer to 5 (covering 23 countries), with lots more in the pipeline.

The Denmark launch means our customers in Europe or Australia can now take Krone-denominated payments from Danish customers.

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GoCardless and Danish Direct Debit
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in Business

5 objections to paying by Direct Debit and how to respond

The average UK person has 6 Direct Debits in place at any one time. So, even if Direct Debit is new to your business, your customers probably already use it to pay their household bills, their gym memberships or into their savings for example.

Still, asking customers to change the way they pay you isn’t always easy, so, to help, we’ve created this complete guide to getting your customers to pay by Direct Debit.

In this blog, we outline some of the common objections that you might get - with some tips on how to respond to them.

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How to get customers to pay by Direct Debit
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in People

GoCardless on the move: why our new office space matters

 

From campuses Apple Park and Google HQ to open plan start-ups and coworking spaces, working in an office has come a long way since the days of box cubicles and water cooler chat.

Research into working environment, productivity, and wellness has meant that more and more companies are using their office space to reflect and even shape a culture conducive to a happy, healthy workforce.

Earlier this year, GoCardless moved to a new home in Clerkenwell. Senior Facilities Manager, Jackie McRobert, explains: “We quickly outgrew our old office, going from 35 to 160 employees in four years. The challenge we faced was how to foster the trusting and collaborative culture we had worked hard to build, in a space three times the size, over three floors.”

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in Business

Accountex 2018: The year digital accounting came of age

 

We’ve heard a lot about the future of accounting, and the need to make the switch to the cloud. But the overriding feeling from this year’s Accountex was that firms have successfully made the jump to cloud accounting and are busy embracing their chosen apps.

Here’s our lowdown on the key themes that came out of the two days.

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Guide to automated payments and cash collection
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How to integrate with the GoCardless API

What is the GoCardless API?

The GoCardless API is a way for developers to interact via software with GoCardless, allowing you to integrate us into your website, mobile app or desktop software. This means you can build your own customised integration to automate payment collection and reconciliation.

What do you need to do to integrate with the GoCardless API?

Integrating with the GoCardless API is incredibly simple and can be done in minutes with the following simple steps and our easy to use API libraries.

1. Sign up for a sandbox account if you haven’t already - it’ll only take a minute to create your account. If you already have a sandbox account, just log in to your dashboard.

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Get started with our API
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