in Announcements

GoCardless and Zuora go live in Australia with seamless recurring payments

Today we’re pleased to announce that Zuora is partnering with GoCardless to help Zuora customers take recurring payments in Australia!

GoCardless has been processing payments in Australia since 2018, and with the addition of the BECS scheme to the Zuora partnership, they’re uniquely positioned to support the growth of the Australian subscription economy and solve the common issues that enterprise businesses face through collecting recurring payments.

According to Iman Ghodosi, Zuora's GM Asia Pacific Region:

“Collaborating with GoCardless means we can offer our customers, and their customers, more flexibility and scalability when it comes to subscribing to new goods and services. By providing more payment options than ever before, companies are able to tailor their offerings to attract a wider range of subscribers, on more attractive and profitable terms.”

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in People

4 ways we’re bringing more gender balance to GoCardless

We know there’s more to do when it comes to gender diversity in our team. Since last March, the number of women at GoCardless has grown by 3% to 37% overall – including a 7% increase in our tech teams (15%), 3% in management (32%), and 6% in women in senior leadership roles (20%).

Although numbers have gone up, we’re looking at how we can improve gender balance in areas where it lags the most – Product Development and senior leadership.

To help us achieve this, and because they believe in unleashing individuals’ potential, some of our women leaders came together to form a group focused on gender balance at GoCardless, sponsored by Catherine Birkett, our CFO.

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Careers at GoCardless
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Debugging the Postgres query planner

At GoCardless Postgres is our database of choice. Not only does it power our API, Postgres is used extensively in a number of internal services. We love it so much we just won't shut up about it, even when things go wrong.

One of the reasons we love it so much is how easily you can dig into Postgres' implementation when there are issues. The docs are great and the code exceptionally readable. These resources have been invaluable while scaling our primary database to the ~2TB we now run; no doubt they will continue to provide value as our organisation grows.

We at GoCardless believe that failure can be a great learning opportunity, and nothing proves that more than the amount we've learned from Postgres issues. This post shares a specific issue we encountered that helped us level-up our understanding of the Postgres query planner. We'll detail our investigation by covering:

We conclude with the actions we took to prevent this happening again.

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in Announcements

Announcing our $75m funding round to open up access to our global bank debit network

We’re incredibly excited to announce a new investment round of $75 million, led by new investors Adams Street Partners, GV (formerly Google Ventures) and Salesforce Ventures, as well as existing investors: Accel, Balderton Capital, Notion Capital and Passion Capital.

This Series E investment takes the total amount we’ve raised to $123 million and enables us to take the next steps on our mission to take the pain out of getting paid, so businesses can focus on what they do best.

A broken payments landscape

Over the last 10 years, we’ve seen the rise of the subscription economy and the boom of the business services sector.

We’ve seen more and more businesses develop long term relationships with customers, through subscription and instalment plans and through professional services agreements and retainers.

We estimate that around 18% of global payments are now recurring.

But while business models have moved on: payments haven’t.

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The rise of bank to bank payments
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in Business

FAQ Friday – How can you improve your accounts receivable process?

Accounts receivable. We’ve all heard the term before, but if you’re not part of a finance team, it can be tough to fully understand what impact it will have on your cash flow and the health of your business.

In this week’s FAQ Friday, we break down exactly what accounts receivable means, why it’s really important and share a few tips on how you can improve it to benefit your payment collection and overall cash flow.

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Optimise your accounts receivable
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in Business

Duty to report on payment practices: What do the first 10,000 reports tell us?

Last year, GoCardless covered the duty to report on payment practices and performance legislation.

In our article, we noted that, whilst the regulations came into force in April 2017, the reporting obligation was linked to each company’s financial year, so not everyone within scope was required to take action immediately. And it wasn’t entirely clear that all involved were fully aware of that fact, as the regulations had not been particularly widely publicised.

Several high-profile cases, such as Carillion (which collapsed while owing £2 billion to 30,000 suppliers) and House of Fraser (which went into administration, owing its suppliers £484 million, according to documents from EY), have put the issue of prompt payment further into the spotlight.

What, then, is the current state of play now that the regulations are fully in force?

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5 practical steps to fast payment
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