in Business

FAQ Friday – that’s it for 2018!

It’s been four months (and 15 videos) since we launched our FAQ Friday video series. We have enjoyed hearing your questions and taking on the challenge of answering them on camera.

But with Christmas fast approaching, it’s time to take a short break.

In this week’s video, Social Media Manager, Phoebe, takes a look back at the series so far – including behind the scenes footage and bloopers.

We wish you all a merry Christmas and we’ll see you next year!

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Catch up with FAQ Fridays
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in Business

2018 highlights from GoCardless

2018 has been the year of the global payments network for GoCardless. We’re delivering on our mission to build the world’s first network for bank to bank payments, to take the pain out of getting paid for businesses everywhere.

So far this year, we’ve integrated with Direct Debit schemes in Australia, New Zealand, Canada and Denmark, taking the number of countries in our payments network to 30.

2018 has seen us move into a new London HQ, and open up new offices in Paris and Melbourne (with more coming soon).

We’re also proud to have reached some transactional milestones this year, including processing 1 million payments in one day earlier this month, and more than six hundred million pounds worth of payments a month.

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in Business

FAQ Friday – How can you access Direct Debit?

In the past, access to Direct Debit was only available directly through your bank, and the application process was typically lengthy, complicated and expensive for smaller businesses.

Thankfully Direct Debit is now far more accessible for businesses of every size.

In this week’s FAQ Friday, we look at three ways to access Direct Debit to help you decide which is best for your business.

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Find out more about accessing Direct Debit
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in Announcements, Business

Growing our payments network: launching Canada

As 2018 draws to an end, we’re excited to announce that GoCardless users can now take Pre-Authorised Debit payments in Canada, bringing the total number of countries in our growing global payments network to 30.

This means that our customers can increasingly use GoCardless to take recurring payments from their end users wherever they happen to be around the world. Great news for organisations with global footprints!

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Direct Debit in Canada
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in Business

FAQ Friday –Can you use Direct Debit for variable amounts or one-off payments?

Most people know what Direct Debit is, and that it can be used to collect regular, fixed payments like subscriptions or memberships but we often get asked about whether or not Direct Debit can be used for anything else.

In this week’s FAQ Friday, Product Marketing Manager, Paul, discusses whether or not you can use Direct Debit for variable amounts or one-off payments, and how this might help your business.

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The complete guide to Direct Debit
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in Business

FAQ Friday – Can you use GoCardless with your existing finance software?

Did you know that GoCardless integrates with major accounting and billing software in the UK, including Xero, Sage, QuickBooks, KashFlow, Zoho and more?

These integrations allow you to process Direct Debit payments from within your existing accounts on these platforms and bring with it a host of other benefits, which can help your business run more efficiently.

In this week’s FAQ Friday, Partnerships Manager, Myles, talks through 3 ways that integrating GoCardless with your billing software can help your business.

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Connect GoCardless with your existing software
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in Business

What Brexit means for GoCardless – and our customers

While the dust is yet to settle on Brexit negotiations, GoCardless is prepared for every outcome.

Whatever happens with Brexit, we'll continue to be able to process payments for businesses based in the EU:

  • If the UK reaches an agreement with the EU that includes a transition period, GoCardless will continue to rely on our FCA licence to process payments across the European Economic Area (EEA), under financial services passporting rules.

  • In the event of a hard Brexit or ‘no deal’, we plan to use our French legal entity to serve customers based in the EEA.

We don’t envisage any negative impact on service and we’re working hard to ensure there’s as little disruption as possible for our customers, their customers, and our partners.

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How is GoCardless preparing for Brexit?
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in Business

FAQ Friday – What’s the difference between Direct Debit and recurring card payments?

Direct Debit and recurring card payments both allow you to take regular payments, of both fixed and variable amounts, from your customers.

But what’s the difference?

In this week’s FAQ Friday, we talk through the three key differences between Direct Debit and recurring card payments.

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3 common automated payment methods compared
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in Business

Xerocon London: a human, connected world

A 'double shot of inspiration' for accountants and a 'big family reunion' – just some of the ways our customers and partners described Xerocon London on Twitter last week.

With over 3,000 attendees and 56 different education sessions across 2 days, the show was a celebration of a new world of truly connected finance and accounting.

We're proud to be part of this family of innovators, customers and partners who are changing the face of accounting and finance; and we were thrilled to be named App Partner of the Year for the second year running at the show – a testament to the growth of GoCardless for Xero and the amazing support of our customers and partners.

If you weren’t lucky enough to attend, let us run you through our highlights.

Human at heart

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How are other firms approaching cloud adoption?
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