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New payment timelines

By Alasdair MonkJul 20131 min read

Today, we're introducing a much improved payment timeline to your GoCardless dashboards.

The new interface provides more clarity around each stage of the payment process by recording events as they happen such as refunds or subscription cancellations. We also now combine each step of the process with actions that you can take.

When things don't go to plan, it's important to know exactly what's going on. The new timeline will display clearly any problems with your payment and allow you to easily resolve them.

For example, in the rare event that a payment fails because of insufficient funds, we'll tell you and let you retry the payment.

We hope the new payment timelines will make it easier to see the status of your payments as well as see exactly when you'll be getting paid.

Login to your dashboard now to check them out.

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GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services. GoCardless SAS (23-25 Avenue Mac-Mahon, Paris, 75017, France), an affiliate of GoCardless Ltd (company registration number 834 422 180, R.C.S. PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services.