Skip to content
Go to GoCardless homepage
LoginSign up

FAQ Friday – Why do some Direct Debit payments fail and what can you do about it?

Chloe Dormand
Written by

Last editedJan 2020

Payment failure rates with Direct Debit are low compared to other payment methods (typically <3% with Direct Debit compared to 5-15% with cards).

Though Direct Debit is one of the most reliable payment methods, transactions can still fail. This week on FAQ Friday, Product Marketing Manager, Ross, explains what GoCardless transaction data tells us about payment failures. He reveals the two most common reasons for Direct Debit payment failures and what you can do about them.

We want to hear from you – [get in touch]( Fridays) and we’ll answer your questions in an upcoming video.

More about GoCardless’ failure rates

Read the guide

Over 70,000 businesses use GoCardless to get paid on time. Learn more about how you can improve payment processing at your business today.

Get StartedLearn More

Interested in automating the way you get paid? GoCardless can help

Contact sales