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How to Set Up a Payment Link

Payment links give you the option of taking one-off payments from your customers while also making future payments run more smoothly. We’ll discuss how this payment method works below so you can get started with setting up your own payment link.

You might see a payment link referred to by many different names, including a pay button, payment button, and pay by link. No matter the term, all of these refer to the link or button that individuals or organisations send out to their recipients. When the recipient receives the link, they can click on it to pay a specified amount of money to the person who sent the link.

Within this general framework, there are several types of online transactions that could qualify as payment links. You can use them as:

  • One-time payment links sent via social media, chat message, SMS text, or email

  • Email invoice link that redirects to the full invoicing page including name, address, company details, and VAT

  • An ecommerce website’s ‘buy’ button which redirects to the online shop’s checkout page

Most of the time, payment links will be used for single, one-off payments. They can be sent to an individual or to multiple recipients with the same request for payment. These links could also be used to set up automated or recurring payment requests, as with subscription business models.

Links can be added to a website, email campaign, or newsletter as a marketing tactic, encouraging readers to sign up and authorise a payment.

There are multiple advantages of sending payment links, particularly if you want to avoid taking cash from your customers.

  • Links enable multiple payment methods, including e-wallets, credit cards, and Direct Debit

  • Links are convenient for both customers and businesses, with the full transaction completed via smartphone without downloading extra apps

  • You can save customer data to enable repeat or recurring transactions, for a faster and easier payment process

Setting up your payment link is simple, with a similar process no matter which platform you’re using.

Step 1: Navigate to the platform’s payment creation page and select the relevant payment link option. If you’re using GoCardless, you can simply click on the ‘Paylinks’ button.

Step 2: Open the payment link window and fill in all relevant fields. The form will include blank spaces to input payment details, including the recipient’s name, currency, and amount due.

Step 3: Customise your payment link with advanced details. For example, you can decide whether you will require your customer to approve future payments or if they prefer automatic approval for future payment requests. You can also determine where to redirect customers once they’ve clicked through to authorise payment.

Step 4: Save your changes and submit your final payment link using the medium of your choice, whether it’s within an SMS message or email.

There are numerous benefits to sending out payment links, which is why they’re used by so many different types of businesses. Here are a few examples:

  • Businesses without an online store or physical point of sale system need a simple payment option.

  • Freelancers or consultants offering professional services can send user payment links for one-off requests.

  • Social media stores on Facebook or Instagram can send links to their buyers over a secure platform.

However, if you need to add information like VAT and recipient details, an email invoice will be more suitable. Payment links also don’t specify a due date like an invoice would. If you need on-time, regular payments from your clients to promote a steady cash flow, this may not be the best option. As a result, payment links are best used as part of a wider payment strategy.

We can help

GoCardless helps you automate payment collection, cutting down on the amount of admin your team needs to deal with when chasing invoices. Find out how GoCardless can help you with ad hoc payments or recurring payments.

GoCardless is used by over 60,000 businesses around the world. Learn more about how you can improve payment processing at your business today.

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