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Latest articles

The retention challenge for gyms
The retention challenge for gyms
1 min read
Retention
5 ways Finance & Ops teams can improve gym member retention
5 ways Finance & Ops teams can improve gym member retention

How your team can impact retention rate, average membership duration and member lifetime value.

3 min read
Retention
Growing our payments network: next stop, Denmark
5 objections to paying by Direct Debit and how to respond
How to optimise your payment strategy to prevent involuntary churn
How to optimise your payment strategy to prevent involuntary churn

Every month, SaaS businesses are losing 1-4% of their customers through involuntary churn.

4 min read
Retention
Switching Direct Debit provider - A guide for gym owners
Switching Direct Debit provider - A guide for gym owners

Transferring your Direct Debit mandates from one provider to another is easy using the bulk change process.

2 min read
Payments
 The ultimate payments cheat sheet for SaaS leaders
The ultimate payments cheat sheet for SaaS leaders

Optimise your payments strategy to drive changes in key business metrics like Churn Rate and Customer Lifetime Value, with this cheat sheet from GoCardless and ChartMogul.

PDF
The little churn book: Advice from SaaS business leaders and investors
The little churn book: Advice from SaaS business leaders and investors

We've collected together advice on churn from some of the world’s most successful and outspoken investors and SaaS C-suite executives.

GoCardless on the move: why our new office space matters
Churn: a quick guide for subscription businesses
Churn: a quick guide for subscription businesses

Churn definitions and benchmarks from the likes of ChartMogul, Profitwell and Recurly, as well as action steps to help you tackle voluntary and involuntary churn.

4 min read
Retention
How data drives decisions at GoCardless: Interview with BI Analyst, Liz
Accountex 2018: The year digital accounting came of age
Business finance: How to identify financial needs and advise your clients
Business finance: How to identify financial needs and advise your clients

As an accountant you can help clients understand and find business finance options that fit their needs. Let’s take a look at the key facts you and your client should know when looking for finance.

3 min read
Accounting
GoCardless goes down under - collect payments in Australia
Elevate your member experience to win in a fast-changing fitness industry
10 important questions about your Direct Debit solution - a guide for gym business leaders
10 important questions about your Direct Debit solution - a guide for gym business leaders

Are you getting the most out of your Direct Debit provider? We’ve put together 10 questions to help you find out.

4 min read
Payments
Guide to creating online payment pages for Direct Debit
Guide to creating online payment pages for Direct Debit

Compliance requirements for online payment pages for Bacs, SEPA, BG Autogiro and BECS.

1 min read
Payments
Our role as a data controller and what it means for you
Goodbye, card surcharges. Hello, Direct Debit. Why the travel industry must offer alternatives to card payments
Guide to payment methods for investment platforms
Guide to payment methods for investment platforms

A practical guide to the different payment methods that investment platforms, savings accounts and apps can offer their customers - and the pros and cons of each.

3 min read
Payments
Service outage on 6 April 2018: post-mortem results
What the gig economy means for the self-employed
Ready, set, grow: A guide to funding your gym equipment and business growth
Ready, set, grow: A guide to funding your gym equipment and business growth

Setting up a gym is hard work, and there are lots of obstacles you’ll need to conquer to succeed. But, once you’ve cleared the first hurdle, it’s time to think about business growth.

4 min read
Growth
Our approach to testing
Interested in automating the way you get paid? GoCardless can help
Interested in automating the way you get paid? GoCardless can help

Interested in automating the way you get paid? GoCardless can help

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