Business Management
![How to Improve the Financial Viability of Your Small Business](https://images.ctfassets.net/40w0m41bmydz/5tPd8B199ctdFNRAzHZoOk/5d945255bbbe0273ee5d256e730d19e7/CDT-878_Organic_content_thumbnail_financial_mgmt_04.png?w=680&h=385&q=50&fm=png)
Improve the long term financial viability of your SME with these key steps!
![What is Management by Exception?](https://images.ctfassets.net/40w0m41bmydz/18XFs12FhSe0Ou93BDNQqc/634c3d6c15f6f5a44cdc7902230624cb/CDT-878_Organic_content_thumbnail_starting_a_business_02.png?w=680&h=385&q=50&fm=png)
Find out about the manage by exception principle and its application
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Learn about decentralized decision making, and how to implement it in this guide
![Work order management software](https://images.ctfassets.net/40w0m41bmydz/71hnonhomQX74z5mJzYU9v/62e3169320829aea2e034bc526e82c75/CDT-878_Organic_content_thumbnail_starting_a_business_03.png?w=680&h=385&q=50&fm=png)
Everything you need to know about work order management software
![Total Quality Management (TQM): A Complete Guide](https://images.ctfassets.net/40w0m41bmydz/18XFs12FhSe0Ou93BDNQqc/634c3d6c15f6f5a44cdc7902230624cb/CDT-878_Organic_content_thumbnail_starting_a_business_02.png?w=680&h=385&q=50&fm=png)
Is total quality management a useful management system or has it had its day?
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Is the Programme Evaluation & Review Technique a useful way to map a project?
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Learn how to identify greenwashing and ways to avoid it
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Learn how ethical investing can influence investors’ decision
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Find out how succession planning can embed long-term success in your business
![Competitive benchmarking: what it is and how it works](https://images.ctfassets.net/40w0m41bmydz/18XFs12FhSe0Ou93BDNQqc/634c3d6c15f6f5a44cdc7902230624cb/CDT-878_Organic_content_thumbnail_starting_a_business_02.png?w=680&h=385&q=50&fm=png)
Learn how competitive benchmarking can boost business growth
![What is a Balanced Scorecard?](https://images.ctfassets.net/40w0m41bmydz/6J9KrCbzMryjMmx8VOccbY/24c4924013b5c8b2067071409c2f1e69/CDT-878_Organic_content_thumbnail_starting_a_business_04.png?w=680&h=385&q=50&fm=png)
How can a balanced scorecard help you to manage company strategy?
![Smart Contracts Explained](https://images.ctfassets.net/40w0m41bmydz/71hnonhomQX74z5mJzYU9v/62e3169320829aea2e034bc526e82c75/CDT-878_Organic_content_thumbnail_starting_a_business_03.png?w=680&h=385&q=50&fm=png)
How do smart contracts work and how can they improve processes & relationships?
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Learn how disruptive innovation can determine the future of industries
![Aggregate demand](https://images.ctfassets.net/40w0m41bmydz/18XFs12FhSe0Ou93BDNQqc/634c3d6c15f6f5a44cdc7902230624cb/CDT-878_Organic_content_thumbnail_starting_a_business_02.png?w=680&h=385&q=50&fm=png)
Learn how to calculate aggregate demand, using all its components
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Grow your business with our social media management tips
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Create new customer service improvement strategies with our tips
![A guide to business risk assessment](https://images.ctfassets.net/40w0m41bmydz/6J9KrCbzMryjMmx8VOccbY/24c4924013b5c8b2067071409c2f1e69/CDT-878_Organic_content_thumbnail_starting_a_business_04.png?w=680&h=385&q=50&fm=png)
Identify and mitigate risk factors with a business risk assessment
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With remote work a growing trend, find out how to help your employees
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Could a franchise model work for your business? Discover the pros and cons
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Brand awareness is about raising awareness among your target audience
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Which are the best states in the US to own a small business? Find out now.
![Top 4 business communication skills](https://images.ctfassets.net/40w0m41bmydz/6J9KrCbzMryjMmx8VOccbY/24c4924013b5c8b2067071409c2f1e69/CDT-878_Organic_content_thumbnail_starting_a_business_04.png?w=680&h=385&q=50&fm=png)
Business communication skills are about listening as much as talking
![What is a business continuity plan (BCP)?](https://images.ctfassets.net/40w0m41bmydz/6J9KrCbzMryjMmx8VOccbY/24c4924013b5c8b2067071409c2f1e69/CDT-878_Organic_content_thumbnail_starting_a_business_04.png?w=680&h=385&q=50&fm=png)
A business continuity plan is all about planning for disaster or disruption