First, check out our Partner Directory to see if we integrate with your chosen software. Then we have two options for connecting depending on whether you already have a GoCardless account. Both options only require a few clicks, and we've shared the simple steps here.

Yes, we offer easy solutions for aquatics clubs looking to collect one-off payments. This includes Instant Bank Pay, which is a quick and reliable way for your customers to pay you quickly and offers instant confirmation. Click here to read more and watch a video explaining the process.

Switching your members’ standing orders to Direct Debit is a pretty simple process. Begin by informing them via email about the shift to GoCardless for payments and requesting that they make the switch. Once encouraged, explain that they’ll receive an email from your club guiding them through the completion of a Direct Debit mandate, granting permission for the club to collect funds from their bank account at the agreed time. We've provided more info and put together an email template to get you started here.

Our users can request to enable refunds, which allows you to refund payments in full or partial amounts. We also provide a standard safety period for anyone issuing refunds to help ensure the original payment was successfully collected, protecting your club from refunding unreceived funds. Click here to learn more.

We’ve designed the GoCardless merchant dashboard to simplify your payment management experience and to make it as user-friendly as possible. As soon as you log in, you’ll get an immediate overview of what you’re owed, how much you’ve collected, and what’s currently due. We’ve improved the search and filtering function, making it easier to search for payment amounts, charge dates, and much more, helping you find the data you need faster. Click here for a sneak preview of the dashboard and to learn more.

We can help swim clubs manage late payments with automatic payment collection. For recurring payments, your members complete a simple set-up process, and then funds will automatically be transferred to your club on the agreed date, meaning no more chasing up late payments. Plus, it can improve the member experience, as they no longer need to remember when payments are due. Click here to learn more about automatic payments.