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The payment experience cheat sheet: a guide for Australian businesses with recurring revenue

Use our handy cheat sheet to make sure your payment experience is fully optimised for the requirements of your customer. Learn how to maximise payment success, get better insights into your process and reduce churn.

PDFRetention

The SaaS Churn Bible – eBook in association with Chargify

Seasoned SaaS leaders share insights and actionable tips to help Australian businesses manage and combat churn.

PDFPayments

A practical guide to increasing your fees

From developing your plan to handling objections – here's our seven step guide to increasing your fees, without losing important clients.

2 min readCash flow

Is an end to late payments finally in sight?

The government wants companies to nominate directors to take responsibility.

PDFRetention

The little book of churn: Advice from SaaS business leaders and investors

SaaS leaders and investors share advice and insights on churn.

3 min readGoCardless

GoCardless and Zuora go live in Australia with seamless recurring payments

Timely, with 70% of ANZ businesses planning to shift to subscription model.

3 min readGoCardless

4 ways we’re bringing more gender balance to GoCardless

It starts with awareness, but requires action.

17 min readGoCardless

Debugging the Postgres query planner

Postgres is our database of choice, and we love it. (Even when things go wrong.)

1 min readGoCardless

FAQ Friday – How do Direct Debit timings work with GoCardless?

Find out how payment timings work for both one-off payments and subscriptions.

2 min readGoCardless

Announcing our $75m funding round to open up access to our global bank debit network

Business models have moved on. Payments haven’t. That's where we come in.

1 min readPayments

FAQ Friday – How can you improve your accounts receivable process?

And what that means for your payment collection and overall cash flow.

1 min readGoCardless

FAQ Friday – What is the GoCardless API?

Learn how businesses integrate GoCardless into their website or app.

1 min readPayments

Video: Can you pay by credit or debit card through GoCardless?

As GoCardless specialises in bank to bank payments, using Direct Debit schemes around the world, you can’t use us to process card payments. In this video, Joe Robins discusses the three main reasons why this is and how this benefits out customers.

4 min readCash flow

Duty to report on payment practices: What do the first 10,000 reports tell us?

And are they helping improve the late payment culture?

WebinarCash flow

On-demand webinar: How to improve your clients’ cash flow

Watch our webinar and learn how to help your clients improve their cash flow with tips and advice from experts at Float, GoCardless and Chaser.

1 min readPayments

FAQ Friday – What is integrated Direct Debit?

What does integrated Direct Debit mean, and how does it affect your business?

1 min readCash flow

Push vs. pull payments: a quick guide

Watch our 3-minute quick guide to push vs. pull payments to find out which is best for your business, and how the right option can save you time and effort when collecting payments.

4 min readPayments

B2B payments: Tackling a broken landscape

B2B payments are stuck in the past. Cumbersome processes rule the roost, with problems including a high level of failed payments, and high amounts of admin. But what does the future of payments look like for the industry?

PDFCash flow

The complete guide to optimising your accounts receivable

82% of businesses suffer from poor cash flow at some point. It puts small companies out of business and stops bigger ones from planning for the future. Learn how to avoid being part of the 82% by fixing your accounts receivable with this guide.

PDFPayments

Report: Payment preferences for recurring purchases in 2019

We partnered with YouGov to ask 12,785 consumers across 10 different markets their payment preferences in 2019.

PDFCash flow

Guide to automated payments and cash collection

Getting paid on time is an ongoing challenge for small and medium-sized enterprises (SMEs). In this guide, we walk you through three automated payment options, and explain the key advantages (and disadvantages) of each as a cash collection method.

4 min readPayments

Why every scaling B2B business should avoid bank transfer

52% of all B2B payments in the UK are done by bank transfer, but is it time to retire bank transfer as a B2B payment method for high-growth businesses?

PDFRetention

The SaaS Churn Bible – eBook in association with Chargify

Everything US businesses need to know about identifying and combating churn.

1 min readPayments

FAQ Friday – What’s the difference between ‘push’ and ‘pull’ payments?

Choosing a push or pull payment method can hugely impact payment collection.

Interested in automating the way you get paid? GoCardless can help

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