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6 min read

How to fix the 10 biggest mistakes with your terms and conditions of sale

Before you undertake any business with a customer, whether they’re new or existing, you should clearly establish the terms and conditions of sale (T&Cs). They act as the agreed rules for everyone involved, to guide everyone to a mutually satisfying result.

4 min readGoCardless

Creating a global onboarding experience

How we built our onboarding programme and the results in employee engagement.

1 min readGoCardless

Welcome to our new blog

Helping your business to go further

2 min readEnterprise

The FCA confirms Strong Customer Authentication (SCA) delay in the UK until March 2021

The UK is getting an 18-month phased implementation of SCA

4 min readPayments

The 5 key steps to prepare your subscription business for SCA

Get your business ready for the incoming new payment rules.

PDFPayments

The Global Recurring Payments Tracker: August 2019 edition

Your monthly resource for tackling the complexities and challenges of the international recurring payments space.

3 min readPayments

SCA: What the new European PSD2 law means for subscription businesses

Strong Customer Authentication will dramatically change payments in Europe.

PDFFinance

Strong Customer Authentication (SCA): download the complete guide

The in-depth guide to Strong Customer Authentication (SCA), including what the new requirements mean for businesses with recurring revenue and key exemptions you can leverage.

WebinarFinance

Webinar: Surviving SCA - Lessons for businesses with recurring revenue

Learn everything you need to know about Strong Customer Authentication (SCA), and how you can prepare your business in our on-demand webinar.

4 min readPayments

What does SCA mean for recurring payments?

Our General Counsel, Ahmed Badr, explains in these short videos.

3 min readGoCardless

Track flaky specs automatically using this simple tweak in RSpec builds

Find out more about this recent project from our Summer Hackathon.

1 min readGoCardless

DocuSign expands payment offerings in Europe with GoCardless

Find out how DocuSign is using GoCardless to power subscription payments.

2 min readGoCardless

Update on service disruption: 27 June, 2019

What happened and what are we doing about it?

PDFPayments

Security vs. convenience in the payment experience: What matters most to online shoppers?

We surveyed 4,000 customers across the UK, France, Germany and Spain about their attitudes to security and convenience when shopping online.

4 min readGrowth

GDPR one year on: 5 things we’ve learned about scaling a privacy programme

Data Protection Officer, Kasey, on scaling the GoCardless Privacy Programme.

PDFRetention

The SaaS Churn Bible – eBook in association with Chargify

If customers churn just as fast as they convert, your recurring revenue will never be able to reach its true potential. Download this guide for actionable tips on managing churn from seasoned SaaS leaders.

2 min readGrowth

How do consumers prefer to pay for recurring purchases in 2019?

We asked 12,785 consumers around the world, this is what they said.

2 min readPayments

Security vs. convenience in payments: Insights into SCA from Merchant Risk Council London

Key takeaways and expert insight from Merchant Risk Council 2019.

6 min readFinance

The new CFO: How 4 CFOs have seen their roles evolve

Hear from the CFOs at GoCardless, SideTrade, The FD Centre and Wolffepack as they discuss how the role has evolved – with insight into the challenges and opportunities they face in a changing financial landscape

PDFGrowth

How to scale a fintech: Strategic advice from industry leaders

Learn from the leaders of Monzo, Wise, Funding Circle and more, with over 30 pieces of advice for scaling your fintech.

3 min readPayments

How borrowers want to repay their loans: key insights from customers

We asked 400 borrowers who have taken out at least one personal loan within the last two years about a number of key aspects of their repayment experience, including preferred payment methods, important features and common reasons for missing a repayment.

5 min readPayments

5 strategies for reducing delinquent loans with better payments

Delinquent loans are a constant concern for lenders of all sizes. If your level of loan delinquency becomes too high it can have serious negative effects on your business, including increased collection costs and reputational risk.

PDFCash flow

What I wish I had known: Cash flow edition

We spoke to small business owners about how they took control of cash flow – and the lessons they learned along the way.

PDFFinance

How to drive business impact with payments: A guide for financial services providers

Get the ultimate guide to driving and measuring business with payments, complete with four strategies for building a scalable payments advantage.

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