6 min readHow to fix the 10 biggest mistakes with your terms and conditions of sale
Before you undertake any business with a customer, whether they’re new or existing, you should clearly establish the terms and conditions of sale (T&Cs). They act as the agreed rules for everyone involved, to guide everyone to a mutually satisfying result.
2 min readEnterpriseThe FCA confirms Strong Customer Authentication (SCA) delay in the UK until March 2021
The UK is getting an 18-month phased implementation of SCA
4 min readPaymentsThe 5 key steps to prepare your subscription business for SCA
Get your business ready for the incoming new payment rules.
PDFPaymentsThe Global Recurring Payments Tracker: August 2019 edition
Your monthly resource for tackling the complexities and challenges of the international recurring payments space.
3 min readPaymentsSCA: What the new European PSD2 law means for subscription businesses
Strong Customer Authentication will dramatically change payments in Europe.
PDFFinanceStrong Customer Authentication (SCA): download the complete guide
The in-depth guide to Strong Customer Authentication (SCA), including what the new requirements mean for businesses with recurring revenue and key exemptions you can leverage.
WebinarFinanceWebinar: Surviving SCA - Lessons for businesses with recurring revenue
Learn everything you need to know about Strong Customer Authentication (SCA), and how you can prepare your business in our on-demand webinar.
3 min readGoCardlessTrack flaky specs automatically using this simple tweak in RSpec builds
Find out more about this recent project from our Summer Hackathon.
1 min readGoCardlessDocuSign expands payment offerings in Europe with GoCardless
Find out how DocuSign is using GoCardless to power subscription payments.
PDFPaymentsSecurity vs. convenience in the payment experience: What matters most to online shoppers?
We surveyed 4,000 customers across the UK, France, Germany and Spain about their attitudes to security and convenience when shopping online.
4 min readGrowthGDPR one year on: 5 things we’ve learned about scaling a privacy programme
Data Protection Officer, Kasey, on scaling the GoCardless Privacy Programme.
PDFRetentionThe SaaS Churn Bible – eBook in association with Chargify
If customers churn just as fast as they convert, your recurring revenue will never be able to reach its true potential. Download this guide for actionable tips on managing churn from seasoned SaaS leaders.
2 min readGrowthHow do consumers prefer to pay for recurring purchases in 2019?
We asked 12,785 consumers around the world, this is what they said.
2 min readPaymentsSecurity vs. convenience in payments: Insights into SCA from Merchant Risk Council London
Key takeaways and expert insight from Merchant Risk Council 2019.
6 min readFinanceThe new CFO: How 4 CFOs have seen their roles evolve
Hear from the CFOs at GoCardless, SideTrade, The FD Centre and Wolffepack as they discuss how the role has evolved – with insight into the challenges and opportunities they face in a changing financial landscape
PDFGrowthHow to scale a fintech: Strategic advice from industry leaders
Learn from the leaders of Monzo, Wise, Funding Circle and more, with over 30 pieces of advice for scaling your fintech.
3 min readPaymentsHow borrowers want to repay their loans: key insights from customers
We asked 400 borrowers who have taken out at least one personal loan within the last two years about a number of key aspects of their repayment experience, including preferred payment methods, important features and common reasons for missing a repayment.
5 min readPayments5 strategies for reducing delinquent loans with better payments
Delinquent loans are a constant concern for lenders of all sizes. If your level of loan delinquency becomes too high it can have serious negative effects on your business, including increased collection costs and reputational risk.
PDFFinanceHow to drive business impact with payments: A guide for financial services providers
Get the ultimate guide to driving and measuring business with payments, complete with four strategies for building a scalable payments advantage.