||An electronic channel offering a security level considered
sufficient by the merchant’s bank and accepted in the EPC e-Operating
Model for e-Mandates.
||Notice that must be given, under the Scheme rules, to customers of
each payment before it leaves their account.
|BIC (Banking Identifying Code)
||A code developed by the International Organization for
Standardization (ISO) to identify banks and their branches.
||An organisation that submits Direct Debit requests to the bank on
behalf of a 3rd party, who may or may not have their own Creditor
||A calendar day is any day of the year.
||A payment refunded to the payer. Customers who claim a refund
within the relevant time limits will be refunded immediately and in
||A unique identifier issued to every [Service User] under the SEPA
Direct Debit scheme.
||Process for authorising a SEPA Direct Debit mandate online, instead
of with a paper form.
|IBAN (International Bank Account Number)
||International Bank Account Numbers (IBANs) are the international
bank account numbers assigned to you and your customers. You can ﬁnd
your IBAN on your account statement or via Internet Banking.
|Interbank business day
||An inter-bank business day is when banks are open for business
between banks. The 'Trans-European Automated Real-time Gross
Settlement Express Transfer System' (TARGET) calendar is used to
identify inter-bank business days. To avoid frequent changes to TARGET
closing days, due to national holidays for example and thus the
introduction of uncertainties into financial markets, a long-term
calendar for TARGET closing days has been established and applied
since 2002. This calendar is published by the European Central
||ISO 20022, the International Organisation for Standardisation, use
XML as the international standard format for payment messages.
||An authorisation from your customer to collect future payments
automatically. To set up a mandate your customers must complete a
||A paper form that customers must complete to authorise a mandate to
||A claim made by a paying bank to recover charged back payments from
|Mandate related data
||The data elements from the mandate which should be included with
||An enterprise which employs fewer than 10 persons and whose annual
turnover and/or annual balance sheet total does not exceed EUR 2
||A procedure for applying a mathematical algorithm to an Account
Number (or an account number and Sort Code combination) to check that
it is valid.
||The Single Euro Payments Area (SEPA) is a payment-integration
initiative of the European Union for simplification of bank transfers
denominated in euro.
||An organisation approved by a sponsor bank to submit Direct Debit
requests to Bacs.
|Service User Number (SUN)
||A 6 digit unique identifier issued to every Service User.
||A bank that enables you to access the Direct Debit Scheme and
provides you with a Creditor Identifier.
|UK Direct Debit Guarantee
||Customer protections offered under the UK Direct Debit scheme.
||A SEPA direct debit is deemed to be an unauthorised transaction if:
- No mandate exists.
- The mandate was invalid.
- The mandate has expired (no transactions for 36 months).
|Unique Mandate Reference
||This reference identifies for a merchant each Mandate signed by any
of their customers. This number must be unique for each Mandate in
combination with the identifier of the Creditor.
||XML is a mark up language that is both human and machine readable.
This means that if you look at a XML document you will be able to see
information including, your payment batch information, your supplier
name and IBAN information.