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CALCULATEHow much could you recover with Success+

Made for payment success

Success+ uses payment intelligence to manage and reduce payment failures. Recover, on average, 70% of failed payments.

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Join the 8,000 businesses already using Success+

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Docusign
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Failed payments are optional, not inevitable
Failed payments are optional, not inevitable

Failed payments are optional, not inevitable

Failed payments are a concern for every business. Customers can unintentionally churn when their payments fail and 11-15% of uncollected funds turn into bad debt. Although not all customers are unwilling to pay, complex and manual collections processes give every customer the same payment recovery experience. Success+ intelligently manages your late payments. Automatically collecting 70% of failed payments on the day best suited to your customers. Creating a smoother experience for them and better cash flow for you.

70%

Average recovery rate of failed payments

Why use Success+?

Put your customers first

Put your customers first

Save your customers from awkward conversations, by collecting failed payments on the best day for them. 70% of businesses said Success+ improves their relationships with customers.

Reduce your admin burden

Reduce your admin burden

Success+ does all the heavy lifting, automatically retrying payments up to three times and with visibility of which payments have been successfully collected. 89% of businesses said Success+ saves them time.

Increase your revenue

Increase your revenue

With Success+, efficiently recover more revenue, so fewer payments are written- off as bad debt or churn involuntarily. Increase your payment success rate to 99.1%.

“The impact was immediate — we’ve seen payment failures drop from 3.6% to 0.48% in three months. This 7.5x improvement in failed payments collected is huge for a fast-growing company like Plum — and helps ensure a seamless experience for our customers.”
“The impact was immediate — we’ve seen payment failures drop from 3.6% to 0.48% in three months. This 7.5x improvement in failed payments collected is huge for a fast-growing company like Plum — and helps ensure a seamless experience for our customers.”

“The impact was immediate — we’ve seen payment failures drop from 3.6% to 0.48% in three months. This 7.5x improvement in failed payments collected is huge for a fast-growing company like Plum — and helps ensure a seamless experience for our customers.”

Elise Nunn, Head of Operations, Plum

Read case study

How it works...

In the GoCardless dashboard or API, select the number of payment retries and the timeframe that works for you

"Every failed payment could become a customer service issue, but Success+ from GoCardless has transformed that experience."
"Every failed payment could become a customer service issue, but Success+ from GoCardless has transformed that experience."

"Every failed payment could become a customer service issue, but Success+ from GoCardless has transformed that experience."

Chris McQuillan, Commercial Manager, Lifestyle Fitness

Useful resources

  •  Calculate how much revenue you could recover with Success+

    Calculate how much revenue you could recover with Success+

    Try the calculator
  • Say farewell to failed payments with the intelligent payment recovery engine

    Say farewell to failed payments with the intelligent payment recovery engine

    Read the blog
  • Discover the impact of payment failure on businesses

    Discover the impact of payment failure on businesses

    Read the Forrester study

Getting started

For developers

Have a look through our API documentation here and see how to enable Success+.

Do you have more questions?

We've put all the frequently asked questions about Success+ on a dedicated FAQs page.

Are you a GoCardless partner?

Give your customers the gift of collecting more payments successfully with Success+. Here’s everything you need to know.

Start optimising your payments today

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