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Made for payment success

Success+ uses recurring payment intelligence to predict and manage payment failures. Recover, on average, 76% of failed payments.

Failed payments are optional, not inevitable

On average, 15% of card payments fail. Whether you’re a subscription business suffering from involuntary churn, or you’re experiencing high levels of bad debt when invoicing your customers, payment failures are a major contributor to the problem.

Payment failures sometimes feel like an inevitability, but they don’t have to be. Success+ collects, on average, 76% of payments that initially fail, allowing you to build a better payment experience for your customers.

Success+ is currently available for Bacs payments (GBP). Additional networks and currencies will be available to Success+ over the course of the year.

“With Intelligent Retries, almost 90% of retried payments are successfully collected, where before we were only collecting 30-40%.”

Monsur Alam, Head of Finance, Neos

Put your customers first

Intelligently adapt your payment recovery schedule to match what works best for each customer’s individual needs. 70% of businesses said Success+ improves their relationships with customers.

Reduce your admin burden

Success+ does all the heavy lifting, using machine learning to calculate the best time to retry a payment and tracking which payments have been successfully collected. 89% of businesses said Success+ saves them time.

Increase your revenue

With Success+, minimise both the lost revenue from failed payments and the cost required to attempt to recover those payments.

Payment success is as easy as this...

1

Log in to the GoCardless dashboard directly or use our API.

2

Select how many times and how often you want to retry each payment.

3

Sit back and let Success+ intelligently retry payments on the optimal day to collect from each customer.

4

Easily track which payments have been successfully collected using Success+.

“Before, we would manually be chasing every failed payment in the same way. With GoCardless, we can avoid chasing and having those awkward conversations when we don’t need to – this lightens the workload for our collections team too.”

Ioannis Georgiou, Co-Founder, Lendwise

Why GoCardless

Made for recurring payments

GoCardless is the only global network designed for recurring payments. GoCardless customers enjoy a payment success rate of 97.5% before using Success+.

Trusted by over 50,000 businesses

GoCardless processes $13bn+ annually, and has been funded by prestigious investors including Google Ventures and Salesforce Ventures.

Fully GDPR compliant

Our global data risk management programme is built to GDPR standards and applies privacy best practices to help protect and respect personal data.


GoCardless Ltd., Level 17, 120 Spencer St, Melbourne, VIC 3000, Australia

GoCardless is regulated by the Financial Conduct Authority in the United Kingdom as an Authorised Payment Institution to collect payments across Europe.