Join the 8,000 businesses already using Success+
Failed payments are not inevitable
Failed payments are a concern for every business, as they can lead to unintentional customer churn – and 11-15% of uncollected funds turning into bad debt.
With Success+, you can intelligently manage late payments, ensuring they’re retried automatically on the best day for each customer.
Collect up to 70% of failed payments while creating a smoother experience for customers and better cash flow for your business.
Average recovery rate of failed payments
Why use Success+?
Put your customers first
Save your customers from awkward conversations by collecting failed payments automatically on the best day for them. 70% of businesses said Success+ improves their relationships with customers.
Reduce your admin burden
Success+ does all the heavy lifting, automatically retrying payments up to three times and with visibility of which payments have been successfully collected. 89% of businesses said Success+ saves them time.
Increase your revenue
With Success+, efficiently recover more revenue, so fewer payments are written off as bad debt or involuntary churn. Increase your payment success rate to 99.1%.
“The impact was immediate — we’ve seen payment failures drop from 3.6% to 0.48% in three months. This 7.5x improvement in failed payments collected is huge for a fast-growing company like Plum — and helps ensure a seamless experience for our customers.”
Elise Nunn, Head of Operations, Plum
How it works
Have a look through our API documentation here and see how to enable Success+.
Do you have more questions?
We've put all the frequently asked questions about Success+ on a dedicated FAQs page.
Are you a GoCardless partner?
Give your customers the gift of collecting more payments successfully with Success+. Here’s everything you need to know.