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Every month, SaaS businesses are losing 1-4% of their customers through involuntary churn.

Churn definitions and benchmarks from the likes of ChartMogul, Profitwell and Recurly, as well as action steps to help you tackle voluntary and involuntary churn.

What is a payment gateway? And how do you find the right one for your business?

If you want to accept payments online, you have two main options: Credit (or Debit) Card and Direct Debit. To help you get to grips with your online payment options we've run through the main choices at a high level here.

Take a look at the 5 main options for taking payments in Europe.

The Direct Debit Guarantee protects customers against payments made in error or fraudulently, making Direct Debit the UK's safest payment method.

The ability to instantly cancel a Direct Debit instruction is an important right for your customers.