in Business

Looking to grow your fitness business? Check out our new resources

Check out our new resources for fitness business owners

This month we launched our first ever e-Guide for fitness business owners in partnership with teamup. We spoke to 283 independent fitness business owners to find out how they run their business, what they’re looking to achieve in the next year and what their biggest obstacles are.

Unsurprisingly, business growth was top of mind for our respondents, and they identified marketing and admin as two of the biggest challenges.

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Free e-Guide for fitness business owners
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in Business

Bacs and SEPA processing dates 2018

Planning for next year? The Bacs 2018 Direct Debit processing calendar is now available, so you can easily check the dates when Bacs will process Direct Debit payment submissions in 2018.

2018 processing dates for the Bacs scheme

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Questions about Direct Debit timings?
View our timings guide
in Announcements, Business

GoCardless is one of UK’s fastest growing tech companies in Deloitte Fast 50

The GoCardless team celebrates being named in the Deloitte Technology Fast 50

We’re thrilled to be recognised as one of the UK’s fastest growing technology companies for the second year running, in Deloitte’s 2017 UK Technology Fast 50.

GoCardless came in 8th place overall, with a growth rate of 2097% over the last four years. We were the third fastest-growing fintech business, after betting exchange business Smarkets and our close friends and GoCardless customer, Receipt Bank.

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We're building a new global bank-to-bank payments network
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in People

Meet Merve: GoCardless’ first pre-sales solutions engineer

Merve is GoCardless' first pre-sales solutions engineer

Before Merve, GoCardless technical specialists sat firmly in the ‘design and build’ corner, making sure we continue to deliver a first class product to customers. But as more and more customers experiment with our API to build their own integrations, we soon realised we needed customer-facing technical specialists who could support the sales and partnerships teams, and help our customers to envisage and plan their own Gocardless integrations. Merve Aygin joined GoCardless in March this year, as our first pre-sales solutions engineer.

What is a solutions engineer?

When a customer is considering signing up to GoCardless, I act as the primary technical lead. My job is to articulate complex technical topics and show them the value of our product by running demos. I also run integration review sessions to help them design and build a best-in-class integration with us.

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in Business

Recurring payments in numbers

We often get asked by customers: how popular is Direct Debit as a payment method?

Businesses need to take into account customer preferences when deciding on what payment methods to offer. Of course, preferences vary according to your customer base and product or service, but overall, Direct Debit remains a popular choice for regular payments, including monthly invoices, subscriptions, memberships and paying by instalment.

We know that the number of Direct Debit payments made in the UK is increasing, but it hasn't always been easy to see what proportion of regular payments made in the UK are made by Direct Debit.

This year, Payments UK broke down its UK Payment Markets 2017 research into 'spontaneous' (one-off payments, including retail and ecommerce) and 'regular' (recurring payments).

Direct Debit comes out as the UK's preferred method for making regular payments, accounting for 74% of all payments made by volume. The research also shows that regular payments made by credit and debit card dropped 16% in 2016. Take a look at the graphic below for some more interesting stats.

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How to optimise recurring payments
Check out our guide
in Business

10 tips to keep your membership organisation fighting fit

How to keep your membership organisation fighting fit

In this latest guest post from membership sector expert, Richard Gott, we look at how membership organisations are adapting their offerings to meet the needs of members today, and give 10 practical tips to enable change.

If you were able to completely rebuild your membership organisation (and its current systems and processes) from scratch, would it look the same as it does today?

I pitched that question to 10 senior management team members from a range of established membership organisations and associations. All (without hesitation and a few with a knowing look) said no.

Many UK membership organisations and associations were set up decades ago, to meet the very different member needs of yesteryear.

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Direct Debit for membership organisations
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