When a new customer signs up, take their first payment instantly before bank debit collections begin.
Easy invoicing
Collect one-off payments quickly by sending customers an invoice with an instant bank payment link.
Taking a first-time payment
When a new customer signs up, take their first payment instantly before bank debit collections begin.
Easy invoicing
Collect one-off payments quickly by sending customers an invoice with an instant bank payment link.
One-off payments for goods or services
Let your customers make upfront payments, purchase extras outside of their recurring payment, or follow-up on a failed payment.
Account top-up
Prompt your customers to instantly top-up their accounts with an instant bank transfer, and continue to use your services.
One-off payments for goods or services
Let your customers make upfront payments, purchase extras outside of their recurring payment, or follow-up on a failed payment.
Account top-up
Prompt your customers to instantly top-up their accounts with an instant bank transfer, and continue to use your services.
International payments made simple
Collect payments from over 30 countries, either into a local bank account or your existing UK account with built-in FX at the real market rate. This is powered by Wise.
Intelligently retry failed Direct Debits
With GoCardless, failed payments are rare. But switch on automatic retries and our payments data determines the best day to try again – recovering up to 70% of failed payments*.
Better for your customers, too
With bank payments, your customers don't have to remember to pay you, or worry about card expiry dates or lost cards. Instead, everyone gets a secure, reliable payment method and peace of mind.
Payment failure rates as low as 0.5%
Reduce your failed payments. Successfully collect 99% of instant, one-off payments – and 97.3% of automated, recurring payments – on the first try.
Source: GoCardless Payment Success Rates, 2025
We have a payment failure rate of only 0.4%, and many of those are rectified instantly upon retrying the payment.
Damian Clements, Finance Director, Yorkshire Energy
See how GoCardless compares
✅ Skip high fees
✅ Skip high failure rates
GoCardless avoids the complexity of card networks.
✅ Forget late payments
✅ Forget chasing customers
GoCardless payments are collected automatically on the due date.
✅ Customers control a standing order
✅ You control a Direct Debit
Take back control of your cash with GoCardless.
* Pricing as of Aug 2025. Fees differ by provider.
For recurring or one-off payments via Direct Debit, your customer only needs to set up a payment with us once – no need to remember to pay us every time. Send them a secure link or add it to your website.
Generate a QR code within the GoCardless dashboard to print or display digitally for customers so they can sign up and make a payment in-person.
Accept payments on your website in minutes, with customisable payment pages. Or integrate with your existing checkout using our intuitive API.
Once payment is made, you both receive an instant confirmation. It’s as easy as that.
“Open Banking actually addresses pretty much the entire list of challenges we had with card payments:
Card fraud → gone
Chargebacks → gone
Refunds or refund requests → dramatically reduced
Processing costs → slashed
Receiving money from acquirers → almost real time.”
Oliver Shaw-Latimer - Senior Director, Payments Innovation
JustGiving
You can try it yourself, right here
Curious what the one-off donation experience is like with GoCardless? Make a donation to The Trussell Trust – a charity supporting 1,200+ food banks in the UK – below.
GoCardless seamlessly integrates with over 350 billing, accounting and CRM platforms including Salesforce, Quickbooks and Xero. Search for your partner to find out more.
FAQs
Who is GoCardless for?
With GoCardless, businesses collect payments directly from customer’s bank accounts. Whether domestic or international, one-off or recurring, scheduled or instant. We do it all – quick, easy, and secure.
Can I trust GoCardless?
Yes, GoCardless has been processing payments since 2011 and nearly 100,000+ businesses like DocuSign, TripAdvisor and The Guardian use GoCardless to collect and send their payments. They process US$130bn+ of payments every year across 30+ countries.
Is it easy to switch my customers to GoCardless?
Moving a group of customers with existing Direct Debits with another provider over to GoCardless is straightforward. Go through a simple step-by-step process and switch customers without disrupting any existing mandates.
When do I receive my payment?
You decide when you receive your payouts, so it's most convenient for you without the added admin or reconciliation. Choose form weekly, monthly or daily payouts and get your funds exactly when you need them.
Does GoCardless take credit or debit cards?
No. GoCardless is a direct bank payment company.
What are the hidden fees?
There aren’t any! We want to be as transparent with you as possible and offer a pay-as-you-go pricing model with no contract or long-term commitment required.
To welcome you to GoCardless, we are giving you 90 days without transaction fees (the “Promotion”)! You will not be charged any GoCardless transaction fees for transactions successfully collected by GoCardless during the Promotion Period*.
*Up to a total transaction volume limit for the region you are located in:
United States: $10,000 USD
United Kingdom: £5,000 GBP
Eurozone: €5,000 EUR
Australia and New Zealand: $10,000 AUD/NZD
Canada: $10,000 CAD
Denmark: 50,000 DKK
Sweden: 70,000 SEK
To qualify for the Promotion, you must be an Eligible Merchant and click on the “Claim Now” button in your GoCardless account.
To qualify for the Promotion, you must be an Eligible Merchant.
3.1. The promotion period commences when an Eligible Merchant signs up for a GoCardless account (“Start Date”) and automatically ends at 23.59 GMT on the 90th day after the Start Date (“Promotion Period”).
3.2 GoCardless’ normal transaction fees will automatically apply after the Promotion Period. This means that if a transaction is created by an Eligible Merchant during the Promotion Period, but not successfully collected by GoCardless until after the Promotion Period, transaction fees will apply. Visit our pricing page for more information.
