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[Report] The payment success index 2020

We analysed over 52 million payments from 55,000 GoCardless businesses to find out everything you need to know about payment failure rates.

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Failed payments can hurt businesses in seriously damaging ways, and all too often businesses accept them as an inevitability, as something to write off as a part of doing business.

But what is a typical payment failure rate for a business that collects payments on a recurring basis? And how does your brand compare?

You’ll find the answer, along with vital insights on the true scale of payment failures, in the payment success index 2020.

Download the report and get insights on:

  • Global failure rates for 2020

  • The hidden cost of uncollected payments

  • Comparisons of different industries and business sizes

  • How GoCardless payments compare to other payment methods

  • Payment failure rates by payment amount

Fill in your details and get your free copy of the report.

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GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services. GoCardless SAS (23-25 Avenue Mac-Mahon, Paris, 75017, France), an affiliate of GoCardless Ltd (company registration number 834 422 180, R.C.S. PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services.