The current options for payments are limited. Cards have expensive transaction fees; bank transfers offer a poor customer experience; bank debit is not optimised for one-off payments.
Instant Bank Pay is the GoCardless feature that makes it easy for your customers to pay by bank, using Faster Payments. These instant transfers mean better visibility for both you and your customers, save you time chasing one-off payments, and creating a smoother customer experience.
Benefits of instant payments
Instant confirmation
Instant transfers means real-time confirmation for you and your payers.
Optimise payer conversion
Frictionless authorisation and no need to enter card details.
Reduce fees
Typically 54% cheaper than online card transactions.
Less stress
Spend less time chasing down late or failed payments.
Instant payments are perfect for:
Taking a first-time payment
When a new customer signs up, take their first payment instantly before bank debit collections begin.
Easy invoicing
Collect one-off payments quickly by sending customers an invoice with an instant bank payment link.
Taking a first-time payment
When a new customer signs up, take their first payment instantly before bank debit collections begin.
Easy invoicing
Collect one-off payments quickly by sending customers an invoice with an instant bank payment link.
One-off payments for goods or services
Let your customers make upfront payments, purchase extras outside of their recurring payment, or follow-up on a failed payment.
Account top-up
Prompt your customers to instantly top-up their accounts with an instant bank transfer, and continue to use your services.
One-off payments for goods or services
Let your customers make upfront payments, purchase extras outside of their recurring payment, or follow-up on a failed payment.
Account top-up
Prompt your customers to instantly top-up their accounts with an instant bank transfer, and continue to use your services.
How instant payments work
Add Instant Bank Pay to your checkout, or send your customer a link requesting payment.
Once payment is made, you both receive an instant confirmation. It’s as easy as that.
Cuckoo Broadband reduces costs
“We’re excited to continue using Instant Bank Pay for one-off payments. Not only will it prevent our customers from losing access to our services, it’ll also help reduce the time we spend chasing late payments and the risk of costs outstanding.” - Alexander Fitzgerald, Founder and CEO at, Cuckoo Broadband
In our first month using the ['pay by bank'] feature, two-thirds of customers who experienced a failed payment were reached by Instant Bank Pay.
Oliver Nelson, Head of Service, Cuckoo Broadband
Try instant bank payments yourself
Curious what the one-off donation experience is like with GoCardless? Make a donation to The Trussell Trust – a charity supporting 1,200+ food banks in the UK – below.
