Payments

Are your customers reluctant to use Direct Debit? We've put together some tips on addressing the two main customer concerns...

Direct Debit can help you with one-off and recurring payments - both fixed and variable - but there are some types of transaction which you shouldn't ever use it for.

Here’s a guide to help you figure out whether the time is right

We still don’t recommend using Direct Debit for instant payments like e-commerce but Direct Debit is a safe, easy and inexpensive way to collect one-off payments.

Learn about this procedure for validating sort code and account number combos.

ADDACS messages are the messages you receive from your customer’s bank if a mandate has been cancelled or amended by your customer.

An AUDDIS report is triggered when there is a problem during mandate setup. We thought it might be useful to explain some common pitfalls and how you can avoid or resolve them.

An ARUDD report is triggered when a payment fails. In this article, we explain the two most common reasons for payments failing and how you can avoid or resolve them.

The ability to instantly cancel a Direct Debit instruction is an important right for your customers.

Keep on top of advance notice with six quick questions to<br>ask yourself