![James Gundry image](https://images.ctfassets.net/40w0m41bmydz/6bDBvJ0uVfIDisLSqVE1jH/25b66306f4da0e38b2784a29b695f284/authors_jamesgundry.jpg?w=220&h=220&fl=progressive&q=50&fm=jpg)
James Gundry
Latest Articles
View all![A day in the life of James Gundry, Customer Experience Manager](https://images.ctfassets.net/40w0m41bmydz/32D8yrFZ916wfufCblFTkn/a840d73bceb76089704454102a995e69/A_day_in_the_life_of_Customer_Experience.jpg?w=680&h=383&fl=progressive&q=50&fm=jpg)
A day in the life of James Gundry, Customer Experience Manager
What does a typical day look like for a GoCardless customer experience manager?
2 min read
![Customer Support Interview Process](https://images.ctfassets.net/40w0m41bmydz/1M9iKH5cK407GnlDLMpo9y/b63d1c310a7bead6e32ff25e2692aa0a/customer-support-interview_support_2x.jpg?w=680&h=453&fl=progressive&q=50&fm=jpg)
Customer Support Interview Process
5 min read
![A day in the life of GoCardless support](/content-platform/static/816e9048c2a134da3e79b8677556ad0f/c3dac/gocardless-hero.png)
A day in the life of GoCardless support
3 min read
![Enterprise Nation StartUp 2016](https://images.ctfassets.net/40w0m41bmydz/4ytWfSxfCASGbdgT90hk5G/b4b0dccf099a24c9a17c982e6df00ce6/enterprise-nation-startup-2016_startup2016.png?w=220&h=130&q=50&fm=png)
Enterprise Nation StartUp 2016
3 min read