1 min readFinance60% of businesses are missing out on the benefits of online payments - are you?
UK businesses have been rather slow when it comes to embracing the internet and, more specifically, online payments.
2 min readRetentionHow to deal with customer concerns about Direct Debit
Are your customers reluctant to use Direct Debit? We've put together some tips on addressing the two main customer concerns...
1 min readPaymentsThe 3 things you should never use Direct Debit for
Direct Debit can help you with one-off and recurring payments - both fixed and variable - but there are some types of transaction which you shouldn't ever use it for.
3 min readPaymentsThinking about changing your Direct Debit provider?
Here’s a guide to help you figure out whether the time is right
1 min readPaymentsADDACs messages and changes to your Direct Debit mandates
ADDACS messages are the messages you receive from your customer’s bank if a mandate has been cancelled or amended by your customer.
2 min readPaymentsAUDDIS Messages: Having problems setting up your mandates?
An AUDDIS report is triggered when there is a problem during mandate setup. We thought it might be useful to explain some common pitfalls and how you can avoid or resolve them.
1 min readPaymentsARUDD messages: The two most common reasons your payments are failing
An ARUDD report is triggered when a payment fails. In this article, we explain the two most common reasons for payments failing and how you can avoid or resolve them.
1 min readPaymentsFour things to know about cancelling Direct Debit payments
The ability to instantly cancel a Direct Debit instruction is an important right for your customers.