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PDFGrowth
How to build your new member online journey: e-Guide for membership organisations6 steps to improving new member online engagement, satisfaction and retention.
4 min readPayments
Are you putting payments at the heart of your membership experience?We surveyed 500 millennial organisation members about their preferences on payment methods, billing cycles, security and more.
8 min readPayments
Phantom pains: Why changing Direct Debit provider doesn't have to be painful8 common misconceptions around switching Direct Debit provider, and how you can make the whole process stress-free.
5 min readPayments
The hidden dangers of a DIY approach to Direct DebitFind out how member demands and preferences will evolve over the next few years and whether your current Direct Debit solution can handle these changes.
3 min readGoCardless
Our 2018 HackaTRON
5 min readGrowth
12 ways to optimise your payment pageOver 68% of people who reach a payment page never complete payment. This guide looks at our 12 top tips for increasing that all important conversion rate, to make sure your hard work doesn't go to waste.
PDFAccountants
Pricing 101: A guide for accountantsPricing models explained and top tips for a winning pricing strategy.
PDFRetention
Member Retention Bootcamp: e-Guide for fitness business leaders6 business workouts to stretch your average membership duration and build member loyalty.
3 min readRetention
5 ways Finance & Ops teams can improve gym member retentionHow your team can impact retention rate, average membership duration and member lifetime value.
4 min readRetention
How to optimise your payment strategy to prevent involuntary churnEvery month, SaaS businesses are losing 1-4% of their customers through involuntary churn.
