Direct Debit for the Digital Age

GoCardless is a simpler and smarter way for local authorities to collect payments

Increase revenue

Improve collection rates by offering a simple online setup form and more flexible payment options.

Reduce admin

Transform the self-serve experience and reduce payment errors with our cutting-edge technology.

Simple set up

Our modern API makes it quick and simple to set up and transfer your existing mandates.

"GoCardless was easy to integrate into our online subscription service, and offered value for money for taking multiple payments."

James Collingridge

James Collingridge, Partnership Manager, Peterborough City Council

Increase revenue

Improve Direct Debit usage

Increase the number of customers using Direct Debit for council tax and business rates with an online and mobile-friendly payment experience.

Increase renewal rates

Retain more customers paying for new services such as waste collection, parking permits and housing rent.

Offer flexible payments

Support the most vulnerable users of council services by allowing them to pay on the date, frequency and number of instalments that suits them.

Reduce admin

Online self-service

Transform your self-serve options by offering customers a simple way to set up Direct Debit online, with no paperwork required.

Automatic billing

Automatic validation of bank details and submission of mandates and payments, with clear reporting for simple reconciliation.

Consolidate your payment processing

Allow customers to pay for multiple council services by signing just one Direct Debit mandate. Your payments are processed through a single dedicated SUN (Bacs Service User Number).

Simple to set up

Quick to get started

Our developer-friendly, modern RESTful API makes it simple to set up and integrate with your existing systems.

Transfer existing mandates

It's easy to move your existing Direct Debit mandates across to GoCardless with nothing required from your customers.

Connected to your systems

Integrate GoCardless with your billing, CRM and accounting systems.

A smarter and easier way to take Direct Debit payments

Automatic notifications

Receive real-time alerts on failed payments and cancelled mandates so you can take action immediately.

Completely white-labelled

You'll have complete control over your payment pages and your email notifications.

Join 30,000+ organisations

We collect more than £3 billion per year for over 30,000 businesses and organisations across the UK.

You'll be in great company

Want to learn more? Speak to our Direct Debit experts

Thank you, a member of the GoCardless team will be in touch soon.

Want to talk to an expert now?
Call us on 020 8338 9537


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Contact us

Sales Contact sales +44 20 8338 9539

Support Request support +44 20 8338 9540

Seen 'GoCardless LTD' on your bank statement? Learn more

GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services.