Direct Debit for the Digital Age
GoCardless is a simpler and smarter way for local authorities to collect payments
Increase revenue
Improve collection rates by offering a simple online setup form and more flexible payment options.
Reduce admin
Transform the self-serve experience and reduce payment errors with our cutting-edge technology.
Simple set up
Our modern API makes it quick and simple to set up and transfer your existing mandates.
"GoCardless was easy to integrate into our online subscription service, and offered value for money for taking multiple payments."
James Collingridge
Partnership Manager, Peterborough City Council
Increase revenue
Improve Direct Debit usage
Increase the number of customers using Direct Debit for council tax and business rates with an online and mobile-friendly payment experience.
Increase renewal rates
Retain more customers paying for new services such as waste collection, parking permits and housing rent.
Offer flexible payments
Support the most vulnerable users of council services by allowing them to pay on the date, frequency and number of instalments that suits them.
Reduce admin
Online self-service
Transform your self-serve options by offering customers a simple way to set up Direct Debit online, with no paperwork required.
Automatic billing
Automatic validation of bank details and submission of mandates and payments, with clear reporting for simple reconciliation.
Consolidate your payment processing
Allow customers to pay for multiple council services by signing just one Direct Debit mandate. Your payments are processed through a single dedicated SUN (Bacs Service User Number).
Simple to set up
Quick to get started
Our developer-friendly, modern RESTful API makes it simple to set up and integrate with your existing systems.
Transfer existing mandates
It's easy to move your existing Direct Debit mandates across to GoCardless with nothing required from your customers.
Connected to your systems
Integrate GoCardless with your billing, CRM and accounting systems.
A smarter and easier way to take Direct Debit payments
Automatic notifications
Receive real-time alerts on failed payments and cancelled mandates so you can take action immediately.
Completely white-labelled
You'll have complete control over your payment pages and your email notifications.
Join 30,000+ organisations
We collect more than £3 billion per year for over 30,000 businesses and organisations across the UK.
You'll be in great company
Want to learn more? Speak to our Direct Debit experts
Want to talk to an expert now?
Call us on 020 8338 9537
We may email or call you from time to time to tell you about our services.
You can always opt out by clicking ‘unsubscribe’ or informing the caller.
Solutions
Help & resources
Contact us
Sales Contact sales +44 20 8338 9539
Support Request support +44 20 8338 9540
Seen 'GoCardless LTD' on your bank statement? Learn more
GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom
GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services.
