We help 100,000+ businesses worldwide to get paid on time
Why bank payments, not cards?
Lower transaction fees
Card payments are routed through a network of intermediaries, with each adding their fee. Bank payments, by contrast, are direct account-to-account transfers with no intermediaries.
Less manual admin
Card payment failures create a significant level of manual admin. Bank payment admin with GoCardless can be automated, including reconciliation.
Lower payment failure rates
Cards expire or get lost and cancelled, resulting in failed payments. Bank accounts do not expire and cannot be lost, meaning more successful payment collections.
Payers trust bank payments
With bank payments, your customers don't have to remember to pay you. Instead, everyone gets a secure, reliable payment method and peace of mind.
A £500 transaction saves you 48% compared to Stripe
Accepting a £500 payment with Stripe from a standard UK card will cost you £7.70. However, with GoCardless, that transaction costs just £4.00 on our Standard Plan (excluding VAT).
Perfect for subscription payments like gym memberships or invoicing for services. Automatically collect payments on the due date via Direct Debit without lifting a finger.
Get paid for extra services that sit outside of a subscription, like a one-off personal training session or a deposit, with Instant Bank Pay. It's typically 54% cheaper than card transactions for one-off payments, giving you immediate savings.
Perfect for subscription payments like gym memberships or invoicing for services. Automatically collect payments on the due date via Direct Debit without lifting a finger.
Get paid for extra services that sit outside of a subscription, like a one-off personal training session or a deposit, with Instant Bank Pay. It's typically 54% cheaper than card transactions for one-off payments, giving you immediate savings.
Collect payments from over 30 countries, either into a local bank account or your existing UK account with built-in FX at the real market rate. This is powered by Wise.
Intelligently retry failed Direct Debits
With GoCardless, failed payments are rare. But switch on automatic retries and our payments data determines the best day to try again – recovering 70% of failed payments, on average*.
Award-winning customer support
Our award-winning support team is here to help, whenever you need. Reach out by email or phone. Or check out our handy guides in our Customer Hub.
Payment failure rates as low as 0.5%
Reduce your failed payments. Successfully collect 99% of instant, one-off payments – and 97.3% of automated, recurring payments – on the first try.
Source: GoCardless Payment Success Rates, 2025
We have a payment failure rate of only 0.4%, and many of those are rectified instantly upon retrying the payment.
Damian Clements, Finance Director, Yorkshire Energy
Why choose GoCardless?
* Pricing as of July 2025. Plans vary.
The easy way for your customers to pay
For recurring or one-off payments via Direct Debit, your customer only needs to set up a payment with us once – no need to remember to pay us every time. Send them a secure link or add it to your website.
Generate a QR code in your dashboard and share it with customers, online or in-person. They can then scan and pay directly from their mobile phone.
Accept payments on your website in minutes, with customisable payment pages. Or integrate with your existing checkout using our intuitive API.
Get started without any obligations. Just tell us a few details about your business for security purposes, verify your account, and start collecting cardless payments, hassle-free.
Manage everything in our easy-to-use online dashboard. Or seamlessly connect to 350+ partner systems to manage everything there.
Add GoCardless to your invoices, website, or anywhere else, for your customers to make instant, one-off payments. Or to automate payments for a customer, direct them to an online form to complete a quick, one-time setup.
Our award-winning support team is here to help, whenever you need. Reach out by email or phone. Or check out our handy guides in our Customer Hub.
Partner search
Connect with your accounting software
GoCardless seamlessly integrates with over 350 billing, accounting and CRM platforms including Salesforce, Quickbooks and Xero. Search for your partner to find out more.
We've processed around 17,000 direct bank payments in two years and not had a single payment failure, which is absolutely fantastic. That compares with card payments, where we get a lot of failures.
Rod Bull, Project Manager, NHS
Trusted by 100,000+ businesses. Of all sizes. Worldwide.
Optimising recurring payments
"When customers choose GoCardless, they stay with us for longer and they convert better."
International coverage
“We use a single integration for Direct Debit in the UK, Sweden and Germany”
67% reduction in debtor days
“The whole accounting process is faster and we’ve eliminated billing errors."
Preferred by customers
“70% of our European customers have chosen GoCardless over credit card to make their payments.”
90% renewal rate
"We wanted an end-to-end subscription model. GoCardless helps make that possible."
50-85% adoption
“For us, it means we get paid reliably and on time with better visibility into our payments data.”
FAQs
Who is GoCardless for?
With GoCardless, businesses collect payments directly from customer’s bank accounts. Whether domestic or international, one-off or recurring, scheduled or instant. We do it all – quick, easy, and secure.
Can I trust GoCardless?
Yes, GoCardless has been processing payments since 2011 and nearly 100,000+ businesses like DocuSign, TripAdvisor and The Guardian use GoCardless to collect and send their payments. They process US$130bn+ of payments every year across 30+ countries.
Is it easy to switch my customers to GoCardless?
Moving a group of customers with existing Direct Debits with another provider over to GoCardless is straightforward. Go through a simple step-by-step process and switch customers without disrupting any existing mandates.
How do I receive the funds that I have collected with GoCardless?
The funds collected are paid directly into your bank account. With GoCardless, our fees are deducted automatically.
Does GoCardless take credit or debit cards?
No. GoCardless is a direct bank payment company.
What are the hidden fees?
There aren’t any! We want to be as transparent with you as possible and offer a pay-as-you-go pricing model with no contract or long-term commitment required.
Ready for payments with lower fees and fewer failures?
To welcome you to GoCardless, we are giving you 90 days without transaction fees (the “Promotion”)! You will not be charged any GoCardless transaction fees for transactions successfully collected by GoCardless during the Promotion Period*.
*Up to a total transaction volume limit for the region you are located in:
United States: $10,000 USD
United Kingdom: £5,000 GBP
Eurozone: €5,000 EUR
Australia and New Zealand: $10,000 AUD/NZD
Canada: $10,000 CAD
Denmark: 50,000 DKK
Sweden: 70,000 SEK
To qualify for the Promotion, you must be an Eligible Merchant and click on the “Claim Now” button in your GoCardless account.
To qualify for the Promotion, you must be an Eligible Merchant.
3.1. The promotion period commences when an Eligible Merchant signs up for a GoCardless account (“Start Date”) and automatically ends at 23.59 GMT on the 90th day after the Start Date (“Promotion Period”).
3.2 GoCardless’ normal transaction fees will automatically apply after the Promotion Period. This means that if a transaction is created by an Eligible Merchant during the Promotion Period, but not successfully collected by GoCardless until after the Promotion Period, transaction fees will apply. Visit our pricing page for more information.
