in Business

5 Direct Debit myths debunked

We debunk the most common myths about Direct Debit

It’s been a British institution since the 1960s, but in the last half century, Direct Debit has gone from clunky and paper-based, to sleek, slick and simple. In this post, we’ll clear up some common misconceptions around Direct Debit, giving you the latest on the UK’s most popular method for collecting recurring payments.

Myth 1: Gaining access to Direct Debit is difficult

In the past, you could only access Direct Debit directly, through your bank. The process was (and still is in some cases) slow and required significant effort and expense for the person applying - in both setup and ongoing management.

For large businesses with high transaction volumes, who can meet the revenue criteria of banks and who don’t mind hiring people to manage the process (and sourcing their own software), direct access may still be the preferred route.

But today, there's a simpler way to access Direct Debit - indirectly, via a bureau that manages the Direct Debit process with the bank on your behalf. Bureaus like GoCardless provide an online plug-in-and-go service, significantly reducing setup time and cost, as well as ongoing management and admin.

Myth 2: Direct Debit is unsafe

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Direct Debit it the digital age
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in Business

Xerocon London 2017: People, tech and a drive to innovate

Xerocon 2017 opens to more than 2000 attendees and 60 exhibitors

At GoCardless, we love Xerocon. We were there for Xero’s annual tech conference in 2016, and we were excited to be heading back for our second year as an exhibitor and sponsor at last week’s Xerocon London 2017 event at the London ExCel centre.

It’s the key event of the year for Xero online accounting, with over 2,000 attendees and 60 exhibitors, and an opportunity for the Xero team to share all the new updates, tools and innovations that Xero users can expect over the next 12 months.

As ever, there was a lot to take in, so let us run you through our key highlights.

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GoCardless for Xero
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in Announcements

GoCardless named ‘Xero App Partner of the Year’ at Xerocon London

We’re overjoyed to share the news that GoCardless has been named ‘Xero App Partner of the Year’ at this year’s Xerocon London awards ceremony!

We were up against some stiff competition in the Xero App Partner category from our friends at Futrli, Receipt Bank and Movemybooks, so we’re over the moon to have been handed this award by Xero founder, Rod Drury, and Xero MD, Gary Turner.

Our sincere thanks go out to everyone who’s supported our new and improved GoCardless for Xero integration in 2016 – you’ve made it a fantastic journey, and very special thanks must go to our partners at Directli and at Xero HQ. Thank you so much.

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GoCardless for Xero
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in People

Where are we in October?

Join the GoCardless team

We’re still catching our breath from the many exciting announcements made in September (our new funding and partnership with Sage to name a few), but October is already here and it seems we're as busy as ever...


Watch out for:

South Summit - Madrid - 4 October
Listen to Duncan Barrigan, our Head of Product Management, as he discusses helping small & medium sized enterprises grow. South Summit connects leading innovators with investors, and alongside other panelists from Fundbox, Lendix and Euronext, it’s one talk you don’t want to miss.

Data Insight Leaders Summit - Barcelona - 18 October
Want to learn how to build an analytics function? You’re in luck! Here’s your chance to hear from our Director of Data, Jim Anning, on this topic. The Data Insight Leaders Summit brings together heads of data from the most progressive companies to share their tips for success and, most importantly, learnings from not-so-perfect projects gone by.

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in Engineering

When good controllers go bad: getting started with Coach

Just over two years ago, Lawrence wrote about Coach, our open-source Ruby library which makes it easier to build robust, maintainable and well-tested APIs by replacing Rails controllers built with ActionController with chains of "middleware".

Since then, we’ve continued using Coach and we’ve no doubt that it has allowed us to move fast, write code that stands the test of time and maintain developer happiness.

In this post, we'll build a simple API using ActionController, discover the pain points, and then see how Coach can help.

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Announcing $22.5m in new funding to build our global payments network

On the back of our record annual growth in the UK and strong traction in new markets, we’re excited to announce that we’ve raised $22.5m from Accel, Balderton Capital, Notion Capital and Passion Capital. We will use this new round of funding to accelerate our creation of the first global bank-to-bank payments network.

Our payments network solves a universal problem; how to bring together recurring payment solutions that remain fragmented across countries. In the past, most businesses using these solutions were domestic, with no need for international reach.

But in our increasingly globalised world this situation is no longer viable, especially with the dramatic growth of global subscriptions and SaaS platforms. As a growing number of businesses go global, they face endless frustrations in managing payments across multiple territories.

GoCardless has the perfect head start to solving one of the financial world’s most enduring challenges. We’ve engineered a way to simply plug recurring payments into existing systems across the world, so businesses can focus on the issues that really matter.

Our users are already collecting payments across the UK, Eurozone and Sweden. Australia and Denmark are coming soon, with more to follow. Over the coming months and years, our mission is to enable businesses around the world to process recurring payments from anywhere, to anywhere - in any currency.

This new funding round is not our only key milestone this year. We now process more than $4bn worth of transactions a year, across more than 30,000 organisations in the UK and Europe.

Our existing partnerships are flourishing, with QuickBooks, Xero and Zuora along with many others, and we’ve just announced a new partnership with Sage.

I’m very excited about our next steps and proud of the hard work we’ve already done to get this far. Our ongoing success is thanks to our incredibly loyal and supportive users, both in the UK and further afield.

Going forward, we plan to use the knowledge we’ve gained in the UK and across Europe to solve a major challenge that affects businesses collecting payments globally. In the process, we’ll be taking another step closer to achieving our vision of building a global payments network for the internet.

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in Announcements

Five SaaSy highlights at SaaStock 2017

GoCardless at SaaStock

It’s that time of year again; when the movers and shakers of the SaaS world come together to explore the best and brightest developments in the field.

SaaStock has quickly become the most important gathering of global SaaS companies in Europe, enabling the SaaS community to learn from one another.

This year, Team SaaStock is bringing 1500 founders, VCs and execs together in beautiful Dublin to learn how to build a category leading B2B SaaS business, while networking and having fun at the same time.

GoCardless is one of the event sponsors, so we’ve put together a run-down of our top five unmissable highlights coming up at SaaStock 2017. They include our selection of most hotly anticipated talks, panels, and social events. We hope to see you there!

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in Engineering, People

Internationalisation and Automation: Interning at GoCardless

Work for GoCardless

As my summer placement draws to a close, I thought I’d reflect on and share my last five months at GoCardless:

I can remember my first morning at GoCardless quite clearly; I was greeted by chocolates, a card (I know, the irony!) signed by the engineering team, a MacBook Pro waiting to be unboxed, and a GoCardless jacket hanging on the back of my chair. I instantly felt very welcome.

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