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CALCULATEthe cost of churn

Finance leaders can reduce churn by 50%

Does payment failure drive your customers away? Benefit from a low failure rate, spend less time chasing overdue payments and improve cash flow with Direct Debit.

Calculate your churn cost
Finance leaders can reduce churn by 50%
Finance leaders can reduce churn by 50%
How much is involuntary churn costing your business?
How much is involuntary churn costing your business?

How much is involuntary churn costing your business?

Discover how much churn costs you, and compare it to the industry standard. How much money could you save by retaining more of your customers?

Try the churn calculator

Why pay attention to churn?

11-15% of failed payments result in unintentional churn
11-15% of failed payments result in unintentional churn

11-15% of failed payments result in unintentional churn

Up to 25x more expensive to acquire a new customer than keep an existing one
Up to 25x more expensive to acquire a new customer than keep an existing one

Up to 25x more expensive to acquire a new customer than keep an existing one

5% improvement in customer retention can increase revenue by 25%-95%
5% improvement in customer retention can increase revenue by 25%-95%

5% improvement in customer retention can increase revenue by 25%-95%

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Don’t let churn become a concern

Calculate your churn costGet in touch

Speak with our payments experts to learn how you can make sure your customers don’t leave unintentionally.