As my summer placement draws to a close, I thought I’d reflect on and share my last five months at GoCardless:
I can remember my first morning at GoCardless quite clearly; I was greeted by chocolates, a card (I know, the irony!) signed by the engineering team, a MacBook Pro waiting to be unboxed, and a GoCardless jacket hanging on the back of my chair. I instantly felt very welcome.
After a relaxing summer, we’ve got a busy month ahead of us at GoCardless HQ. Find out what the team has got planned for September (and end of August!), including some of our people giving talks, conferences, seminars and meetups - not just in London, but also further afield.
Marketing and Design are remarkably similar teams. They’re often seen as the business’s creative arms; fuelled by customer insight, constantly testing and improving their work using data.
A strong bond between these teams is essential to any growing business. Successful lines of communication as well as shared goals and learnings from their projects will enable each team to do their most impactful work.
As a Product Marketer, I work on communication pieces to support new product work, such as in-product copy, web pages, guides, sales decks, and videos. Most of the content I build requires a good amount of design input before it can be used as external facing material. Meaning I rely pretty heavily on design teams to help me do my job well.
At a high-growth company like GoCardless, we have new faces appearing all the time, including in the design and marketing teams. It’s important for teams to establish core ways of working together that won’t get diluted when new people join, or disappear completely when people move on.
To understand how Marketing and Design can work best together, I asked the teams here at GoCardless to think about what's helped or hindered them in the past. I've compiled their advice into the following six tips:
At GoCardless, we believe in supporting our people to develop their strengths in different ways, to help them reach their full potential. Some even end up embarking on a whole new career path while still working at GoCardless.
In our new Career Switchers series we meet some of the GoCardless people who have changed careers during their time with us. First up is Sally, who started out as the GoCardless office manager, then made a big leap into the marketing team.
Who are you?
I'm Sally, I've been at GoCardless for nearly two years. I joined the company almost fresh from university, where I studied Spanish and Portuguese - and got to enjoy living abroad for a year.
I’m Rachel and I’m a Partnership Success Manager at GoCardless. I focus on looking after and growing our existing partnerships - other businesses who offer GoCardless to their own customers.
That often means GoCardless has integrated with another software product. For example, I look after our partnership with Xero, which we’ve integrated with to enable small businesses to take Direct Debit payments via their Xero invoices.
I’d worked in partnerships for about six years before joining GoCardless, but always in the charity sector. So while this job is similar, GoCardless is a whole new environment for me.
I’m Avani Painter, and I joined GoCardless around 11 months ago as part of the Inbound Sales team. I then moved over to the Customer Success team, where I am today. My role here involves working with our biggest clients, making sure we’re managing our existing relationships effectively and finding growth opportunities.
Before joining GoCardless I worked in finance, while working on my own startup idea. When I was looking for my next career move, GoCardless seemed like the perfect combination of the two!
With spring now upon us, it’s time to refresh your working day and think about how to squeeze more value from your time. Working smart is something we think about a lot at GoCardless, so here’s a selection of our favourite tips and productivity hacks. From standing desks to white noise, and clever apps to handwritten lists - we hope you’ll find some useful ideas in here to turbocharge your own workflow.
I’m Nicola Pellatt and I work in the Developer Support team at GoCardless. I support merchants and partners who are building integrations using our API. My team also provides support to the rest of the company on more technical internal issues. I’ve been working here for a year and two months now - so I recently celebrated my first GoCardless birthday (and got a lovely bottle of champagne)!
What does my typical day look like?
Unlike Sam in Design and Ahmed in Legal, my typical day doesn’t start with exercise! I get into the office at around 9am and the first thing I do is grab a bagel and a cup of tea. It's always the same combination as I’m a creature of habit, but I do like to buck the office trend of coffee. That also means I don’t have to queue for the busy coffee machine!
The UK tech scene is becoming increasingly competitive, with companies constantly on the hunt for great developers to join their ranks. With so much choice out there, developers can afford to be ultra-picky when choosing a job.
Today’s tech companies offer a wide range of perks to attract the best developers ahead of the competition. These can range from office treats such as well-stocked beer fridges and team lunches, to joining bonuses, conference budgets, and company holidays.
It’s great having office pizza for lunch. But when considering that all-important next career move, many developers also search for more meaningful factors in their work environments.
GoCardless recently won the Techies 2017 prize for ‘Best Place for Developers to Work’. In the process of creating a great work environment for all our people, we’ve learned a few things about what developers want in a role.
We chatted to some of our engineering team to find out what they look for in a role and what attracted them to GoCardless.
I’m a Product Designer here at GoCardless, which means I design the interfaces our customers use when they interact with GoCardless products.
At GoCardless, we maintain a number of products that create the experience our customers know and love. There's the dashboard, where our customers control their payments, our payment pages where they sign up new customers, and the admin screens where our operations team provide customer support.
GoCardless Ltd.338-346 Goswell Road,
GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2009, registration number 597190, for the provision of payment services.