Our terms of service


The following documents outline the terms of service for using GoCardless. You should read through these terms before using GoCardless.

If you have any questions about our terms of service, then please get in touch by emailing help@gocardless.com or calling 020 7183 8674. Customers can also find more details about our transaction structure in our FAQ.

The terms of use for paying via GoCardless

The terms of use for collecting payments via GoCardless

The terms of use for helping others collect via GoCardless

Activities you can't collect payments via GoCardless for

Our practices towards handling your personal information