Terms of service

The following documents outline the terms of service for using GoCardless. You should read through these terms before using GoCardless.

If you have any questions about our terms of service, then please get in touch by emailing help@gocardless.com or calling 020 7183 8674. Customers can also find more details about our transaction structure in our FAQ.


Customer agreement

The terms of use for paying via GoCardless


Merchant agreement

The terms of use for collecting payments via GoCardless


Partner agreement

The terms of use for helping others collect via GoCardless


Restricted activities

Activities you can't collect payments via GoCardless for


Privacy Policy

Our practices towards handling your personal information

GoCardless Ltd
22-25 Finsbury Square
London, EC2A 1DX
020 7183 8674
help@gocardless.com

GoCardless is regulated by the Financial Conduct Authority as an Authorised Payment Institution.

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