Email template: Short payment follow up email
Last editedMay 2023 1 min read
A short email to follow up on a payment with a method that isn't Direct Debit.
Convincing customers to switch their payment method to Direct Debit
Subject line: Thanks for your purchase. Save on your next payment
Body copy:
Hi [customer first name],
We appreciate your payment and want to thank you for being a loyal customer. Your invoice is attached below for reference.Â
We now offer Direct Debit as a payment option and think you'll benefit from it. By paying with Direct Debit, you'll enjoy the following advantages:Â
Security made easy: Keep your payments safe with the Direct Debit Guarantee.
Worry-free payments: Automate your payments and never worry about manually sending a payment.
Bank accounts never expire: Keep your information up-to-date and your payments running smoothly.
Stay in control: Get notifications and cancel any time - you're in charge!
Say goodbye to manual payments and embrace the convenience of Direct Debit.Â
If you're interested in using Direct Debit, please follow the steps below to set up a mandate for your next payment:
Step 1: Follow this link to set up your Direct Debit mandate [Insert mandate creation link]
Step 2: Provide your bank account number and sort code
Step 3: All done, your payments will be taken automatically
You will be notified by our Direct Debit provider, GoCardless, a minimum of 2 days prior to the payment being deducted from your account.Â
Thanks again for your support.
Kind regards,
[Company representative]
[Company name]