“Being able to offer our customers truly paperless Direct Debit is a great selling point. It also helps to speed up on-boarding of customers.”

Alex LittnerManaging Director, Boost Capital

Key benefits

Fully automated service, fast funding and a human touch.

Company name

Boost Capital


Providing unsecured loans for small businesses.

Number of employees

11-50 employees

Previous Direct Debit provider


Time saved using GoCardless

Reduced admin time

Championing small businesses

Boost Capital helps small businesses grow by providing them with unsecured business finance. To date, Boost Capital, alongside parent company BFS Capital, have lent over £1.6 billion to businesses across more than 400 different industries in the UK, US and Canada. Boost Capital loans don’t require any assets, so the company can lend to businesses in sectors that banks have traditionally deemed too risky, including hospitality. Customers usually require funding for short-term cash flow needs, but also for expansion, renovation, buying stock, new equipment, and marketing.

“Where many of our peers offer a fully automated service, we are able to provide fast funding via our state-of-the-art Auto Decision technology. We consider each application on a case by case basis and each of our customers has direct access to a dedicated relationship manager.”

The Boost Capital application process is quick and hassle free, requiring minimal paperwork. It can provide small businesses with access to funding in as little as one business day from start to finish.

Being able to offer our customers a truly paperless Direct Debit set up option is a great selling point. This also helps speed up on-boarding of customers."

Boost Capital was already using Direct Debit before discovering GoCardless. But the massive volume of paperwork and potential for human error compelled the company to seek an alternative provider. GoCardless helped Boost Capital to finally reduce its huge paperwork burden. Online functionality and a more automated service were additional factors in the decision to switch to GoCardless.

Switching to GoCardless

The strong reputation of GoCardless also encouraged Boost Capital to switch its Direct Debit provider. Having heard great things about GoCardless from other businesses in the same industry, Boost Capital decided to take the leap and switch to GoCardless. Boost Capital takes payment by Direct Debit more often than most businesses, which caused some implementation challenges at first. But GoCardless swiftly put together a great solution and Boost Capital has never looked back.

The benefits

Since switching to use GoCardless, Boost Capital has sped up its on-boarding process for new customers, reduced the admin time for staff setting up Direct Debits, achieved full visibility via the GoCardless dashboard, started enjoying the freedom of paperless Direct Debit, and, most importantly - offered an all-around better service for its customers.

It's a massive help having access to a live dashboard showing at what stage each customer and each payment is at."

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GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services.

GoCardless SAS, 23-25 Avenue Mac-Mahon, Paris, 75017, France

GoCardless SAS, an affiliate of GoCardless Ltd (company registration number 834 422 180, R.C.S. PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services.