Forrester Consulting: Rethink Your Payment Strategy To Save Your Customers And Bottom Line
Discover more about the state of recurring payments across the globe in this exclusive report.
The fragmented recurring payment landscape is causing serious operational challenges
In a world of technology advancements, businesses are constantly evolving to serve their customers. Recurring revenue models, like subscriptions or consumption-based models have become key to this evolution.
The survey found the B2B recurring payment landscape is becoming increasingly complex, resulting in lost customers, payment failures, high costs, and lower revenue impacting the wider business.
Key findings from the survey include:
The average failure rate for global businesses
Expected churn rates and bad debt resulting from failed payments
The total cost of collecting payments
The number of full-time employees needed to manage payment operations
Download the full report for all the important insights, as well as recommendations on how businesses can meet ever-evolving payment challenges.
