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CALCULATEthe cost of churn

Finance leaders can reduce churn by 50%

Does payment failure drive your customers away? Benefit from a low failure rate, spend less time chasing overdue payments and improve cash flow with Direct Debit.

Calculate your churn cost

How much is involuntary churn costing your business?

Discover how much churn costs you, and compare it to the industry standard. How much money could you save by retaining more of your customers?

Try the churn calculator

Why pay attention to churn?

11-15% of failed payments result in unintentional churn

Up to 25x more expensive to acquire a new customer than keep an existing one

5% improvement in customer retention can increase revenue by 25%-95%

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Docusign 4k white

Don’t let churn become a concern

Calculate your churn cost Get in touch

Speak with our payments experts to learn how you can make sure your customers don’t leave unintentionally.

Calculate your churn cost Get in touch