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Retention

WebinarGoCardless

[On-demand webinar] The road to success: introducing our new payment intelligence product

Watch our free webinar and discover how recurring payment intelligence can help reduce your payment failures.

3 min readRetention

Small business guide to business ethics

Learn how business ethics can help shape your business for the better

3 min readRetention

Analysing and reducing customer churn in 2021

Learn how to reduce your customer churn rate for better retention

3 min readRetention

Subscriptions make payment digitization imperative

US payment decision makers share: payment optimization in a post-Covid era.

3 min readSubscription

Changing Your SaaS Pricing Model

Get the inside track on how to reprice your SaaS products and services.

2 min readRetention

What does distinctive competence mean for my business?

Explore our distinctive competence definition for businesses, right here.

3 min readEnterprise

The payment success index 2020: a North American spotlight

How do North American payment failure rates compare to the global benchmark?

3 min readEnterprise

The payment success index 2020: a North American spotlight

How do North American payment failure rates compare to the global benchmark?

3 min readRetention

What is customer attrition and how do you reduce it?

Customer attrition refers to the loss of customers by a business.

2 min readRetention

How to calculate annual churn rate

Want to learn how to calculate annual churn rate? Find out here.

3 min readRetention

What is customer retention?

Find out how to measure customer loyalty and retention with our useful guide.

2 min readRetention

Customer Engagement Solutions for SaaS Companies

Our top tips for building an effective customer engagement strategy.

3 min readRetention

10 Customer Retention Strategies to Boost Customer Loyalty

Our top customer retention strategies to keep customers engaged with your brand.

PDFRetention

The SaaS Churn Bible – eBook in association with Chargify

Seasoned SaaS leaders share insights and actionable tips to help US businesses manage and combat churn.

WebinarGrowth

Webinar | How to boost subscription growth with better payment experiences

with Michael Krantz, Head of Global Enterprise Partnerships for US at GoCardless

3 min readRetention

Building a sustainable competitive advantage through payments

See how payments can help with building and sustaining competitive advantage.

2 min readAccountants

What does net 30 mean in finance?

Our full guide to net 30 payment terms for businesses.

4 min readGrowth

7 subscription metrics you need to be tracking in 2021

LTV. Churn. MRR. What else are you missing?

3 min readRetention

Your top questions about churn answered

We searched for the most-asked questions about churn. Here are the answers.

3 min readRetention

How to optimize your payment strategy to prevent involuntary churn

Every month, SaaS businesses are losing 1-4% of their customers through involuntary churn.

PDFRetention

The little churn book: Advice from SaaS business leaders and investors

We've collected together advice on churn from some of the world’s most successful and outspoken investors and SaaS C-suite executives.

4 min readRetention

Churn: a quick guide for subscription businesses

Churn definitions and benchmarks from the likes of ChartMogul, Profitwell and Recurly, as well as action steps to help you tackle voluntary and involuntary churn.

Interested in automating the way you get paid? GoCardless can help

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