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Retention

3 min readRetention

How to optimize your payment strategy to prevent involuntary churn

Every month, SaaS businesses are losing 1-4% of their customers through involuntary churn.

4 min readRetention

Churn: a quick guide for subscription businesses

Churn definitions and benchmarks from the likes of ChartMogul, Profitwell and Recurly, as well as action steps to help you tackle voluntary and involuntary churn.

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