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Retention

3 min readRetention

10 Customer Retention Strategies to Boost Customer Loyalty

Our top customer retention strategies to keep customers engaged with your brand.

3 min readSubscription

Changing Your SaaS Pricing Model

Get the inside track on how to reprice your SaaS products and services.

2 min readRetention

What does distinctive competence mean for my business?

Explore our distinctive competence definition for businesses, right here.

3 min readRetention

What is customer attrition and how do you reduce it?

Customer attrition refers to the loss of customers by a business.

2 min readRetention

How to calculate annual churn rate

Want to learn how to calculate annual churn rate? Find out here.

3 min readRetention

What is customer retention?

Find out how to measure customer loyalty and retention with our useful guide.

2 min readAccountants

What does net 30 mean in finance?

Our full guide to net 30 payment terms for businesses.

2 min readPayments

What can Australian sporting clubs learn from the Premier League about recurring payments?

Australian sporting clubs have long looked to overseas sporting codes for ways in which to improve their operations and fan experiences. The UK’s Premier League is a good example of where clubs lead the way on payment strategies.

PDFRetention

The SaaS Churn Bible – eBook in association with Chargify

Seasoned SaaS leaders share insights and actionable tips to help Australian businesses manage and combat churn.

PDFRetention

The little book of churn: Advice from SaaS business leaders and investors

SaaS leaders and investors share advice and insights on churn.

4 min readRetention

Churn: a quick guide for subscription businesses

Churn definitions and benchmarks from the likes of ChartMogul, Profitwell and Recurly, as well as action steps to help you tackle voluntary and involuntary churn.

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GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services.