Retention

4 min readSubscription
7 subscription metrics you need to be tracking in 2021LTV. Churn. MRR. What else are you missing?
3 min readRetention
Your top questions about churn answeredWe searched for the most-asked questions about churn. Here are the answers.

2 min readSubscription
How to improve subscription renewal ratesFind out how to calculate, measure, improve renewal rates for your Saas business

3 min readRetention
How to optimize your payment strategy to prevent involuntary churnEvery month, SaaS businesses are losing 1-4% of their customers through involuntary churn.

PDFRetention
The little churn book: Advice from SaaS business leaders and investorsWe've collected together advice on churn from some of the world’s most successful and outspoken investors and SaaS C-suite executives.

4 min readRetention
Churn: a quick guide for subscription businessesChurn definitions and benchmarks from the likes of ChartMogul, Profitwell and Recurly, as well as action steps to help you tackle voluntary and involuntary churn.