Retention

with Michael Krantz, Head of Global Enterprise Partnerships for US at GoCardless

See how payments can help with building and sustaining competitive advantage.

Our full guide to net 30 payment terms for businesses.

LTV. Churn. MRR. What else are you missing?

We searched for the most-asked questions about churn. Here are the answers.

Find out how to calculate, measure, improve renewal rates for your Saas business

Every month, SaaS businesses are losing 1-4% of their customers through involuntary churn.

We've collected together advice on churn from some of the world’s most successful and outspoken investors and SaaS C-suite executives.

Churn definitions and benchmarks from the likes of ChartMogul, Profitwell and Recurly, as well as action steps to help you tackle voluntary and involuntary churn.