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Retention

4 min readSubscription

7 subscription metrics you need to be tracking in 2021

LTV. Churn. MRR. What else are you missing?

3 min readRetention

Your top questions about churn answered

We searched for the most-asked questions about churn. Here are the answers.

2 min readSubscription

How to improve subscription renewal rates

Find out how to calculate, measure, improve renewal rates for your Saas business

3 min readRetention

How to optimize your payment strategy to prevent involuntary churn

Every month, SaaS businesses are losing 1-4% of their customers through involuntary churn.

PDFRetention

The little churn book: Advice from SaaS business leaders and investors

We've collected together advice on churn from some of the world’s most successful and outspoken investors and SaaS C-suite executives.

4 min readRetention

Churn: a quick guide for subscription businesses

Churn definitions and benchmarks from the likes of ChartMogul, Profitwell and Recurly, as well as action steps to help you tackle voluntary and involuntary churn.

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