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The SaaS Churn Bible – eBook in association with Chargify

Seasoned SaaS leaders share insights and actionable tips to help US businesses manage and combat churn.

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Everything you need to know about identifying & combating churn

Churn is the enemy of every SaaS business. A customer who leaves before you have recouped your cost of acquisition is worse than not signing up a customer at all.

The fastest growing subscription businesses know this, and are focusing their efforts on developing strategies to combat churn.

In this eBook, you will learn:

  • The difference between voluntary and involuntary churn


  • Ways to calculate and quantify churn

  • How to combat both voluntary and involuntary churn—now and over time


  • Real-life tips and tricks from successful, seasoned SaaS leaders

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